Over the past 12 months, the demand for Teamwire by clinics and healthcare organizations has increased dramatically. Our secure messaging app is ideal for hospitals, medical centers and healthcare facilities. On the one hand, our messaging app is a privacy-compliant alternative to WhatsApp and improves communication and coordination in everyday life of healthcare organizations. On the other hand, Teamwire offers numerous functions and integrations that increase the productivity of doctors and nursing staff, simplify organizational workflows and improve patient care.
We want to thank all our customers, users and partners for the great collaboration in 2017 and wish everyone a happy, healthy and successful year 2018! Since this is the time where many people reflect on the past year and plan for the new year, we would like to make some predictions and highlight some trends for enterprise messaging apps in 2018:
Currently many large enterprises, small and medium businesses as well as the public sector look for a secure WhatsApp alternative (e.g. Teamwire) for their organization. In the following we want to give an overview why this is an important problem to solve, and what features a messaging app requires to serve as a secure WhatsApp alternative for enterprises.
Chat bots and integrations are a very important topic for digitization and enterprise productivity in the mobile age. Chat bots help to speed up work processes, simplify the exchange of information and automate processes. Today, we discuss which concepts are possible for chat bots and which use cases and advantages result for enterprises.
Teamwire is happy to publicly release an open API to integrate the IT ecosystem of a business and our enterprise messenger. With the new API any kind of 3rd party software and services can be connected to Teamwire. The purpose of the API is to automate processes and accelerate workflows, and thereby simplify the information exchange and increase the productivity of the employees and the business overall.
There are many use cases and multiple productivity benefits by using an enterprise messenger for the internal communication. However, sometimes enterprises want to communicate with customers, partners, consultants or suppliers via the messenger as well. Since instant messaging is faster and more personal than email, and easier and more direct than phone calls, an enterprise messenger offers many advantages and use cases for the communication with customers and suppliers. Some examples for an external communication are:
An important aspect of an enterprise messaging app is the connection to the IT ecosystem of a business. For the enablement of all possible integrations Teamwire today announces the development of an API for the connection of any 3rd party software and services.
More and more businesses understand the need for a secure "Whatsapp for enterprise" app with the goal to improve the internal communication with colleagues and teams. An important factor for a good "Whatsapp for enterprise" are integrations which can increase the overall productivity of the organization: An enterprise messaging app has to optimize workflows and processes and thus integrate in all relevant IT solutions used by a business.
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