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The Disadvantages of Microsoft Teams and Slack for Enterprise Messaging

In evaluations for an enterprise messaging app, customers sometimes compare Teamwire with Microsoft Teams and Slack, which are well-marketed tools from the USA. Slack is a chat-based cloud collaboration tool, which is popular among startups for its integrations. Microsoft Teams is basically a clone of Slack and has more or less the same features. (Microsoft was kind of late to the enterprise messaging market, and Teams is its move to not miss out.) European enterprises often come to the conclusion in evaluations, that Microsoft Teams and Slack are not the right enterprise messaging apps for them. Here is why:

How to Identify if Your Enterprise Has a Shadow IT and a Whatsapp Problem?

The majority of executives and IT managers are normally unaware how many unauthorized shadow IT or shadow cloud apps and services their employees are using. Cloud apps and services are easy to use without oversight, they can be quickly adopted by employees or teams to solve business problems, and often no formal involvement of the enterprise's IT department is required. Since there is a huge demand for messaging for the internal business communication, if there is no enterprise messaging app available, employees are quick to use Whatsapp as an insecure and unprotected alternative (please read our blog posts on the disadvantagesdamages and security of Whatsapp). Actually many businesses currently have a huge Whatsapp problem as part of the shadow IT, because they haven't deployed an enterprise messaging app yet.

Best Practices for Implementing, Rolling Out and Using an Enterprise Messaging App

Today's blog post is a short guide, best practices and a couple of recommendations how enterprises can successfully deploy, roll-out and use an enterprise messaging app for their employees and teams:

Should Businesses Worry About The Encryption and Security of Whatsapp?

There has been a huge discussion recently about a security vulnerability of Whatsapp, which some people quickly proclaimed as a "backdoor" for governments to snoop on users. A new analysis by a security researcher showed that Whatsapp could read some messages due to the way WhatsApp has implemented its end-to-end encryption protocol. Some security experts say that the vulnerability is a known “trade-off” due to the size of Whatsapp's user base and can hardly be used for mass surveillance. However, since Whatsapp always highlights its privacy and security, this raises some serious questions for its users. Enterprises and employees, which use Whatsapp for business purposes, ask themselves if they can rely on the encryption and security of Whatsapp?

BARMER Health Insurance Chooses Teamwire for Enterprise Messaging

BARMER health insurance has chosen Teamwire's enterprise messaging app to digitize internal communications. With 9.4 million insureds and more than 400 locations, BARMER is one of the leading insurance companies in Germany. Teamwire provides easy and efficient communication to employees and teams of BARMER to better serve customer needs and improve customer service. Teamwire ensures strong German data protection and security for highly sensitive customer and insurance data. For the initial phase, BARMER has acquired 3,000 user licenses from Teamwire and is running the solution at T-Systems' high-security data center.

The Reasons Why Employees Might Not Use Enterprise Communication Tools

Team communication and collaboration tools have been strongly growing in the enterprise market in the last 2-3 years. More and more business communication tools and enterprise messaging apps are currently entering the market. The speed of innovation and development is extremely high. There is no end of the growth of the communication and messaging market in sight. Actually, the market just seems to be at the beginning of a growth curve. However, many tools fail to succeed in the enterprise and achieve the desired business results. The reasons are often evident and can be avoided in advance. Several tools don't get used by employees, because they don't meet the expectations of employees. Here is why:  

Teamwire Successfully Completes Cloud Security Alliance STAR Assessment

Teamwire has completed the Security, Trust & Assurance Registry (STAR) assessment of the Cloud Security Alliance (CSA) for its enterprise messaging app, in order to show compliance with leading standards and best practices for IT security. This helps customers to assess the security of our enterprise messaging app and to make the best procurement decisions. 

The Best Enterprise Messaging App for European Businesses

The demand by businesses for our enterprise messaging app is strongly growing. On the one had businesses are increasingly understanding the problems of using Whatsapp for enterprises communications. On the other hand in a mobile first world there are more and more important business use cases, scenarios and benefits of an enterprise messaging app. Last year we wrote a first blog post on how to select an enterprise messaging app. Now we want to update that blog post with latest requirements, criteria and market trends, and focus on the needs of European businesses when they search for the best enterprise messaging app for their organization:

Advanced User Management and Compliance with New Administrator Portal Features

One important aspect of Teamwire is fast, comprehensive and professional administration of all users of an organization. This ensures quick roll-outs, comprehensive access management, company-wide security, high service levels and easy support of users. Teamwire recently released various new features for its administrator portal in order to further improve user management and enable advanced corporate compliance.

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