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Viewing entries tagged with 'enterprise messaging'

External Communication: How to Message Customers and Suppliers with our Enterprise Messenger

There are many use cases and multiple productivity benefits by using an enterprise messenger for the internal communication. However, sometimes enterprises want to communicate with customers, partners, consultants or suppliers via the messenger as well. Since instant messaging is faster and more personal than email, and easier and more direct than phone calls, an enterprise messenger offers many advantages and use cases for the communication with customers and suppliers. Some examples for an external communication are:

How to Identify the Best Use Cases for a Messenger for Enterprises

There are many use cases for a messenger for enterprises like Teamwire. When evaluating or deploying a messenger, initially most enterprises have got a few use cases in mind. Once the app is rolled out, additional use cases emerge and employees come up with more ideas for an application of the messenger. In order to identify the best use cases of a messenger for enterprises in a more structured and analytical way, the following questions might be of help.

Market Overview: Secure Chat Apps and Messengers for Enterprises

The transition from email to messaging is in full swing. While the transition in the consumer market has already been completed, more and more enterprises are looking for secure messengers and chat apps to increase productivity, solve the WhatsApp problem, and improve communication with employees and customers in the messaging age. Correspondingly, the demand of companies, corporations and authorities for secure chat apps, communication tools, group chat software and messengers for enterprises grows strongly. The market for secure chat apps and messengers for businesses is not easy to grasp and there are significant differences between vendors and the different product categories. In the following we describe the most important product categories of messaging tools, list the main advantages and disadvantages and name some leading providers:

How Enterprises Protect Themselves Against Warnings Because Of WhatsApp

A German court today ruled that WhatsApp violates the data protection law and WhatsApp users can be warned theoretically. When using WhatsApp, the phone numbers of all contacts in the address book are automatically passed on to the messenger. According to the judgment of the District Court of Bad Hersfeld (Germany), WhatsApp thereby violates the right of the users to informational self-determination. The judgment ultimately affects not only private users, but also companies and authorities that use WhatsApp for business purposes. Many enterprises are now wondering how they could be affected by warnings and how they can protect themselves against such warnings.

Compliant Enterprise Messaging for the General Data Protection Regulation

Recently we wrote a blog post on the European General Data Protection Regulation (GDPR) and the WhatsApp problem of enterprises. On the one hand we highlighted the demanding data protection requirements for enterprises and the heavy fines due the GDPR. On the other hand we described why WhatsApp is not compliant with the GDPR and that the usage of WhatsApp for business purposes is a critical issue under the GDPR. As a consequence businesses should deploy a secure enterprise messaging app before the GDPR becomes into effect, in order to ensure strong data protection and compliance with the GDPR. Today we want to look into the necessary features of a secure enterprise messaging app (like e.g. Teamwire) to fully meet the requirements of the GDPR:

Teamwire at MobileIron Live 2017

Teamwire is going to take part in the MobileIron Live! in Berlin from 1st to 2nd June, 2017. MobileIron Live! is the premier global event for enterprise mobile security excellence. The event brings together decision makers, leading software vendors and experts from all segments of the IT community.

The General Data Protection Regulation and the WhatsApp Problem of Enterprises

The European General Data Protection Regulation as the new privacy law affects all enterprises doing business in Europe. Enterprises have to adjust their data protection practices in order to comply with the new law and avoid high fines. WhatsApp as part of the shadow IT is a critical issue and businesses must ensure compliant enterprise messaging (e.g. with Teamwire).

Vault 7 and the Consequences for Enterprise Messengers

WikiLeaks released a series of documents, which describe surveillance activities and capabilities of the United States Central Intelligence Agency (CIA) in the last couple of years. Especially they explain in detail how the CIA performs electronic surveillance and cyber warfare. These documents, which are called Vault 7, are currently all over the news and get enterprises to worry about the security of their mobile devices and services in use. Is enterprise data on mobile devices safe? Can enterprises protect communication with strong encryption? Are enterprise messengers secure?

Teamwire Releases New Monitoring and Audit Features for the Administrator Portal

Professional administration and leading compliance are important benefits of our enterprise messaging app. Teamwire today released a couple of new features for its administrator portal. The new administrative controls enhance monitoring of our messenger for enterprises and offer advanced audit functionality:

The Leading Enterprise Messaging App

The enterprise messaging market is strongly growing. More and more businesses become aware of the Whatsapp problem as part of the shadow IT and look for a "secure Whatsapp for enterprise". More and more businesses understand the transition from email to messaging in the communication with colleagues and teams, and seek a dedicated enterprise messaging app to improve collaboration and increase productivity in the messaging era. More and more businesses want strong data protection and security to protect against cyber attacks and comply with important laws like the European general data protection regulation (GDPR), and deploy a secure messenger for enterprises like Teamwire. This is all great and signs of a huge market

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