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Viewing entries tagged with 'external communication'

14 Apr 2019

External Communication and Secure Guest Access for Our Enterprise Messaging App

The external communication with partners, customers and clients can be a relevant topic for an enterprise messaging app. Some examples are the collaboration with partners on a project, the follow-up discussion of a workshop with clients, the exchange of information with a patient, the scheduling of a meeting with a customer, etc. While these use cases can improve the productivity, the external communication can also be a potential security leak of client data and intellectual property of the enterprise. Teamwire provides two different options for the external communication in order to balance productivity and security and meet different requirements. 

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20 Jul 2017

External Communication: How to Message Customers and Suppliers with our Enterprise Messenger

There are many use cases and multiple productivity benefits by using an enterprise messenger for the internal communication. However, sometimes enterprises want to communicate with customers, partners, consultants or suppliers via the messenger as well. Since instant messaging is faster and more personal than email, and easier and more direct than phone calls, an enterprise messenger offers many advantages and use cases for the communication with customers and suppliers. Some examples for an external communication are:

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