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Market Overview: Secure Chat Apps and Messengers for Enterprises

The transition from email to messaging is in full swing. While the transition in the consumer market has already been completed, more and more enterprises are looking for secure messengers and chat apps to increase productivity, solve the WhatsApp problem, and improve communication with employees and customers in the messaging age. Correspondingly, the demand of companies, corporations and authorities for secure chat apps, communication tools, group chat software and messengers for enterprises grows strongly. The market for secure chat apps and messengers for businesses is not easy to grasp and there are significant differences between vendors and the different product categories. In the following we describe the most important product categories of messaging tools, list the main advantages and disadvantages and name some leading providers:

The Disadvantages of Microsoft Teams and Slack for Enterprise Messaging

In evaluations for an enterprise messaging app, customers sometimes compare Teamwire with Microsoft Teams and Slack, which are well-marketed tools from the USA. Slack is a chat-based cloud collaboration tool, which is popular among startups for its integrations. Microsoft Teams is basically a clone of Slack and has more or less the same features. (Microsoft was kind of late to the enterprise messaging market, and Teams is its move to not miss out.) European enterprises often come to the conclusion in evaluations, that Microsoft Teams and Slack are not the right enterprise messaging apps for them. Here is why:

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