{"id":5208,"date":"2025-11-05T08:03:59","date_gmt":"2025-11-05T07:03:59","guid":{"rendered":"https:\/\/teamwire.eu\/en\/?page_id=5208"},"modified":"2025-12-16T10:19:37","modified_gmt":"2025-12-16T09:19:37","slug":"out-of-band-communication","status":"publish","type":"page","link":"https:\/\/teamwire.eu\/en\/solutions\/use-cases\/out-of-band-communication\/","title":{"rendered":"Out-of-Band Communication"},"content":{"rendered":"\t\t
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\n Out-of-band communication <\/h1>\n <\/div>\n

\n When email and telephone fail, the emergency begins <\/h2>\n

\n Teamwire keeps your communication running. Even in the event of an IT failure, cyberattack, or power problem. Alert and inform employees and external partners in real-time. <\/p>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Out-of-Band\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t
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\n Secure business continuity <\/p>\n

\n Teamwire runs independently from other systems and you remain capable of acting even if your main IT systems fails. <\/p>\n <\/div>\n <\/div>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n Reach everyone <\/p>\n

\n Thanks to special emergency features like alarm or panic button, you can always reach your team and protect people, processes, and infrastructure <\/p>\n <\/div>\n <\/div>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n Full legal compliance & security <\/p>\n

\n Teamwire fully complies with GDPR, NIS-2, DORA, is ISO 27001 certified and complies with numerous security standards, such as the BSI C5 certificate. <\/p>\n <\/div>\n <\/div>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n Out-of-band communication <\/h2>\n

\n When everything suddenly comes to a standstill, but decisions still need to be made: out-of-band communication (OOB) means having an independent communication channel that continues to function even in the event of failures. This allows you to remain capable of acting, coordinated, and confident in crises. <\/p>\n <\/div>\n\t\t\t\t<\/div>\n\t\t

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\n More than downtime <\/p>\n

\n An IT outage is more than just a technical problem. It is a communication blackout. No emails. No telephone. No tools. No access. <\/p>\n <\/div>\n <\/div>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n High risks <\/p>\n

\n If you can't communicate now, you lose more than just time: trust and control. And in the worst case, entire business units. <\/p>\n <\/div>\n <\/div>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n Ability to act <\/p>\n

\n Out-of-band communication (OOB) provides a separate channel that stays up, so in crisis you act with confidence, not silence. <\/p>\n <\/div>\n <\/div>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n How Teamwire strengthens your out-of-band communication <\/h2>\n <\/div>\n\t\t\t\t<\/div>\n\t\t
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\n Accessible when other systems have long been offline <\/h3>\n

\n Teamwire operates independently of your main IT systems. On its own, it has a self-sufficient infrastructure. <\/p>\n <\/div>\n\t\t\t\t<\/div>\n\t\t

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\n No access to emails? Phone service broken down? No problem. Using Teamwire you can still reach your team. <\/div>\n <\/div>\n <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n VPN disrupted? Teamwire still works on any device. <\/div>\n <\/div>\n <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Why Teamwire makes your life easier:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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You remain capable of acting even if the systems fail<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Processes continue to run. Decisions are made. Trust remains.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n Emergency features protecting people, process, and infrastructure <\/h3>\n

\n Use alerts, push-to-talk, broadcasts, and location sharing to warn, inform, and coordinate your team in crises. When seconds matter for safety, every message counts.\u00a0 <\/p>\n <\/div>\n\t\t\t\t<\/div>\n\t\t

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\n Alert employees immediately \u2013 even if the device is muted <\/div>\n <\/div>\n <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Use push-to-talk like a digital radio \u2013 perfect for operations and coordination <\/div>\n <\/div>\n <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Send broadcasts \u2013 without queries, directly to entire groups <\/div>\n <\/div>\n <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Share locations live to coordinate rescue operations, resources, or measures in a targeted manner <\/div>\n <\/div>\n <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Why Teamwire makes your life easier:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Information reaches all employees, even when devices are muted, and processes are transparent<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Fast response, precise coordination, less risk for people, operations, and infrastructure<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n Ready to use in minutes on any device, without IT support <\/h3>\n

\n In a crisis, it's not which device someone uses, but whether they can be reached. You can use Teamwire on your mobile device, desktop, or browser: <\/p>\n <\/div>\n\t\t\t\t<\/div>\n\t\t

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\n Guest accounts for immediate use are created in seconds <\/div>\n <\/div>\n <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Why Teamwire makes your life easier:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Avoid communication chaos and collaborate intuitively<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Get started immediately when it matters<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n Legal certainty, even when everything else is shaky <\/h3>\n

\n Even in exceptional situations, the same rules apply as in everyday life: data protection, logging, and verifiability. With Teamwire, you remain in control even in an emergency. <\/p>\n <\/div>\n\t\t\t\t<\/div>\n\t\t

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\n GDPR-compliant and ISO 27001-certified <\/div>\n <\/div>\n <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Zero trust principle and audit-proof logs for seamless traceability <\/div>\n <\/div>\n <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Full compliance with legal guidelines such as NIS-2, DORA <\/div>\n <\/div>\n <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Why Teamwire makes your life easier:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Enjoy complete audit-proof documentation from the beginning<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Fulfill EU requirements like NIS-2 easily<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n \"Erfolgsgeschichten <\/div>\n
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\n Success Story <\/div>\n
\n Medical Service Bremen <\/div>\n <\/div>\n
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\n Teamwire supports the Bremen Medical Service in its day-to-day internal communication but also in exceptional situations such as an IT outage. <\/div>\n
\n \n Ready the full success story here <\/a>\n <\/div>\n <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n When standard solutions fail, it shows who is prepared <\/h2>\n

\n Email, phone, and tools like Microsoft Teams work fine \u2014 until an emergency. Then their weaknesses become apparent: dependence on a central system, lack of emergency functions, and inadequate data sovereignty. Teamwire, instead, was explicitly built for out-of-band communication. <\/p>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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<\/td>Email \/ Phone \/ MS Teams<\/td>Teamwire<\/td><\/tr>
Functional in the event of IT failure<\/td>Mostly affected<\/td>\"\u2705\"
Works independently and immediately<\/td><\/tr>
Dependence on internal infrastructure<\/td>Strongly connected to main systems<\/td>\"\u2705\"
Completely separate and self-sufficient<\/td><\/tr>
Mobile availability on any device<\/td>Partially<\/td>\"\u2705\"
App, desktop, browser<\/td><\/tr>
Alerting & emergency functions<\/td>Not provided or only to a limited extent<\/td>\"\u2705\"
Alarm, push-to-talk, broadcasts, distribution lists<\/td><\/tr>
Data protection \/ GDPR<\/td>Dependent on cloud provider and server location \u2013 usually hosted in the USA<\/td>\"\u2705\"
100% GDPR-compliant, hosted in Germany, ISO-27001- and BSI-C5-certified<\/td><\/tr>
Logging & traceability<\/td>Only manually via admin log or post-processing<\/td>\"\u2705\"
Audit-proof logs<\/td><\/tr>
User management & security<\/td>Limited control, often no MDM connection<\/td>\"\u2705\"
Central admin role, MDM\/LDAP\/2FA integrated<\/td><\/tr>
Immediately ready for use<\/td>Partially high set-up effort in case of system failure<\/td>\"\u2705\"
No setup necessary \u2013 immediately ready for use<\/td><\/tr><\/tbody><\/table> <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Choose a real alternative now and be prepared for emergencies. <\/p>\n <\/div>\n

\n \n Request a demo <\/a>\n <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n For whom is out-of-band communication essential? <\/h2>\n

\n If you can't fail, you have to be able to communicate \u2013 always. Out-of-band communication is not a nice-to-have, but a must, especially for organizations where every minute counts. <\/p>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Public Safety<\/p>\n

Communication as a management tool in exceptional situations.<\/p>\n <\/div>\n

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Critical Infrastructure<\/p>\n

Electricity, water, IT \u2013 no supply without communication.<\/p>\n <\/div>\n

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Health<\/p>\n

Hospitals, care services, EMS \u2013 quick coordination saves lives.<\/p>\n <\/div>\n

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Government & Public Sector<\/p>\n

Secure fallback communication for government and administration.<\/p>\n <\/div>\n

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\n \n \n <\/svg>\n <\/div>\n <\/div>\n <\/a>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n \"Erfolgsgeschichten \"Erfolgsgeschichten <\/div>\n
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\n \"The system failure showed us how important a reliable communication solution is. With Teamwire, we can respond quickly in an emergency and communicate in compliance with data protection regulations\u2014a decisive advantage.\" <\/div>\n
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Sebastian Adams<\/div>\n
Corporate Communication Medical Service Bremen<\/div>\n <\/div>\n
\n \n Ready the full success story here <\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Discover more use cases <\/h2>\n

\n From routine workflows to mission-critical operations: explore how Teamwire supports teams with secure, GDPR-compliant communication and powerful features tailored to their needs. <\/p>\n <\/div>\n\t\t\t\t<\/div>\n\t\t

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\">\n \"C-Level\n <\/div>\n

\n C-Level communication <\/p>\n

\n Can your executives really communicate confidentially? Even when email and telephone fail? If not, it's high time for a solution that protects confidential company data and complies with the highest compliance standards. <\/p>\n

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\n Learn more <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/a>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\">\n \"mission\n <\/div>\n

\n Mission-critical communication <\/p>\n

\n Your completely reliable digital operations center. Teamwire was developed specifically for mission-critical communication. Over half of German police officers rely on Teamwire every day\u2014even under extreme conditions. <\/p>\n

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\n Learn more <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/a>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\">\n \"WhatsApp\n <\/div>\n

\n WhatsApp alternative <\/p>\n

\n Teamwire protects your data, employees, and organization. Developed for authorities, public safety, critical infrastructure, and companies with the highest security requirements. Made in Germany. 100% GDPR-compliant. <\/p>\n

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\n Learn more <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/a>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Frequently asked questions (FAQs) <\/h2>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat does out-of-band communication mean<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

Out-of-band communication (OOB) is an independent communication channel that works even when the main IT system fails\u2014e.g., due to cyberattacks, ransomware, network outages, server failures, VPN issues, or power failures. With Teamwire, you retain full communication capabilities and can continue to lead, warn, and coordinate.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does Teamwire ensure that communication continues in the event of an IT failure<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

Teamwire runs completely separately from your main IT:<\/p>

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  • own communication channel<\/p><\/li>

  • own infrastructure<\/p><\/li>

  • works without a VPN<\/p><\/li>

  • Works even when mail servers, telephony, and collaboration tools are down<\/p><\/li><\/ul>

    \u00a0<\/p>

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    This ensures that your team remains available even when everything else comes to a standstill.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can employees be alerted or informed during a crisis<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

    About specialized emergency functions:<\/p>

    \u00a0<\/p>

    • Alarm messages that override mute settings<\/p><\/li>

    • Push-to-talk for instant communication<\/p><\/li>

    • Broadcasts for operations and large units<\/p><\/li>

    • Live location sharing and augmented reality for quick situation assessment<\/p><\/li><\/ul>

      \u00a0<\/p>

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      Teamwire was developed for scenarios where seconds matter.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Teamwire also work when private devices must be used (BYOD)<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

      Yes. Teamwire is ready to use immediately on any smartphone or computer\u2014even privately\u2014without any security risks. Thanks to encrypted app containers, no access to private data, and centralized blocking of compromised devices.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat advantages does Teamwire offer over email, telephone, MS Teams, etc. in an emergency<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

      While traditional tools are tied to the main system, Teamwire offers:<\/p>

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      • complete self-sufficiency<\/p><\/li>

      • emergency functions<\/p><\/li>

      • real-time communication<\/p><\/li>

      • cross-device use<\/p><\/li>

      • GDPR hosting in Germany<\/p><\/li>

      • audit-proof logging<\/p><\/li><\/ul>

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        Teamwire was built for situations where other tools fall short.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Teamwire support legal requirements such as NIS-2 or DORA<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

        Yes, 100%. Teamwire meets key requirements:<\/p>

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        • verifiability<\/p><\/li>

        • resilience<\/p><\/li>

        • Documentation<\/p><\/li>

        • access control<\/p><\/li>

        • Reporting obligation support<\/p><\/li>

        • fail-safe capability<\/p><\/li><\/ul>

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          This makes the platform ideal for critical infrastructure organizations, financial institutions, government agencies, and companies with risk management obligations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t