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Data Protection Advice - Katharina Mitterer Talking about the GDPR and Secure WhatsApp Alternatives for Enterprises

Today we sat down with lawyer Katharina Mitterer from the law firm ZIRNGIBL and talked in detail about the European General Data Protection Regulation (GDPR). With this interview we want to inform enterprises and public authorities about the challenges of the GDPR, what has to be taken into account for the implementation of the GDPR and what requirements exist for GDPR compliant IT tools and messaging apps.

Audit-Proof Archiving of the Communication via an Enterprise Messaging App

There are several legal requirements that oblige companies to archive business communications. This applies to traditional media such as the letter and the fax as well as to digital media for the communication such as the email but also instant messaging and chat apps and even chat bots. In the following, we describe which communications have to be documented and archived by an enterprise messaging app.

Checklist for GDPR Compliance for Secure Enterprise Messaging Apps

With the European General Data Protection Regulation (GDPR) coming into effect in May 2018 for all enterprises in the European Union, we currently get increasing enquiries for Teamwire from businesses that seek a secure enterprise messaging app. Due to the potentially high fines of the GDPR and related financial risks, many businesses are not willing to tolerate WhatsApp as part of the shadow IT anymore and as an alternative look for a secure enterprise messaging app that is compliant with the GDPR. 

How Enterprises Protect Themselves Against Warnings Because Of WhatsApp

A German court today ruled that WhatsApp violates the data protection law and WhatsApp users can be warned theoretically. When using WhatsApp, the phone numbers of all contacts in the address book are automatically passed on to the messenger. According to the judgment of the District Court of Bad Hersfeld (Germany), WhatsApp thereby violates the right of the users to informational self-determination. The judgment ultimately affects not only private users, but also companies and authorities that use WhatsApp for business purposes. Many enterprises are now wondering how they could be affected by warnings and how they can protect themselves against such warnings.

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