Messenger For Rescue Services » Try It Now! | Teamwire App

Europe’s leading messenger for emergency services

When fast decisions save lives

Emergency services across Germany rely on Teamwire to coordinate missions efficiently, provide the best patient care, and maintain secure, reliable communication across all teams.

Messenger for rescue services

Challenges in emergency service communication

In emergency medical services, every second counts — whether it’s a traffic accident, a cardiac arrest, or a major disaster. Clear, real-time communication between dispatch centers, field teams, and hospitals often determines life or death.

Digital radio isn’t enough
It supports voice communication but can’t transmit images, documents, or live locations.
Information gaps in patient care
Hospitals often receive key data and images too late.
WhatsApp and similar apps aren’t an option
Shadow IT poses serious privacy and security risks.
IT outages and crises
Without a fallback channel, operational capability is at risk.
Coordination with hospitals and aid organizations is cumbersome
Information often has to be sent twice.

Why Teamwire is the best messenger for rescue services

The perfect complement to digital radio

Share images and files instantly from the scene

Teamwire is purpose-built for the demanding realities of emergency medical response. It works seamlessly alongside digital radio, helping you coordinate faster, more securely, and with greater precision — ensuring patients receive the best possible care.

Share digital content

Instantly send photos, videos, mission documents, or patient data to your team or hospital partners. Everyone involved gains a clear understanding of the situation and can prepare accordingly.

Quick photo editing

Add annotations, highlight critical details, or anonymize patient data to protect privacy. Every image becomes a practical tool for effective operations.

Push-to-Talk interface

Use Push-to-Talk as an extension or fallback to radio communication. Voice messages play automatically in the selected chat. Upcoming MCx integration will make PTT even more powerful.

Emergency alerts and panic button

Send urgent alerts that break through silent mode. Pressing the panic button automatically shares your location and a voice message — ensuring maximum safety for responders and patients alike.

digitale Inhalte teilen
Schnellbearbeitung Fotos und Videos
Push to talk
Notfallalarm Karte

Real-time situational awareness

Smarter coordination through complete visibility

Live maps, location tracking, and augmented reality give you full situational awareness — helping you make fast, informed decisions when it matters most.

Interactive map editing

Mark up to ten points of interest such as accident sites, access routes, or assembly points. Integrate external maps like ArcGIS (ESRI) for even greater precision.

Live locations

Track vehicles and medical teams in real time. A shared map displays all movements at a glance — ideal for efficient coordination and faster patient care.

Augmented reality for live locations

View live positions overlaid on the real environment using your camera. This simplifies orientation and speeds up coordination on site, especially in complex or chaotic scenarios.

Kartenbearbeitung
Live-Location-Karte
Augmented Reality

Direct communication without delay

All mission information in one secure channel

When serious accidents happen, every second matters. Teamwire saves valuable time and ensures critical updates reach colleagues, hospitals, and partners instantly — keeping everyone connected and informed.

Familiar, intuitive interface

Anyone who’s used a consumer messenger will feel instantly at home with Teamwire.

1:1 chats and professional group chats

Set up mission-specific chats in seconds — tailored to your team’s needs.

Voice and video conferencing

Communicate in real time with up to 30 participants, sharing live visuals directly from the scene.

Color-coded status messages

Highlight important updates or announcements with color coding so colleagues can react quickly and confidently (with read receipts included).

intuitiver Chat
1:1-Chat, Broadcasting, Gruppenchat
Sprach- und Videokonferenz
Statusmeldungen farbig

100% Data protection and patient privacy

Share medical data securely — with full control

In emergency services, patient information is highly sensitive. Even a single data breach can have serious consequences. With Teamwire, all communication remains secure, GDPR-compliant, and fully under your control.

Multi-layer encryption

Every layer — transport, payload, metadata, messages, and storage — is encrypted for complete protection.

Privacy by design and default

No metadata analysis, no address book access, and strong anonymization. Privacy is built into every process.

Full data sovereignty

You decide where data is stored, how long it’s retained, and who has access. Full European data control is a core part of who we are.

Data retention policies

Define how long data remains on devices or servers, with flexible automatic deletion options.

Certified security

Teamwire is ISO 27001 certified annually and holds the BSI C5 attestation — ensuring verified, high-level security.

Datenschutz
Zugang für Prüfer
Datensouveränität
Data-Retention-Richtlinien
Sicherheitszertifizierung

Sovereign hosting and maximum reliability

A secure communication solution that works even in an emergency

In emergency operations, communication must never fail. Teamwire runs independently of your core IT systems, making it the ideal backup and fallback tool when dispatch platforms or central infrastructure go down.

Sovereign hosting

Choose the hosting model that fits your organization best — on-premise, private cloud, or public cloud in Germany.

Scalable architecture

From local rescue stations to nationwide emergency networks, Teamwire scales effortlessly and supports organizations with over 100,000 users.

Complete access control

System and API access are fully protected. You maintain complete control over your data, permissions, and integrations.

High availability

Clustered servers ensure maximum uptime in mission-critical environments and support the highest SLAs, even during peak demand.

Continuous backups

Regular automated backups and instant server failover keep communication running, even if a system fails.

Hosting-Optionen
Funktionen Verzeichnis der Kontakte
Integration Bots und APIs
Verfügbarkeit
Permanente Backups

Professional administration

Central management for teams, devices, and data

Teamwire eliminates the complexity of managing multiple communication tools. With its intuitive admin dashboard, you can quickly and securely manage all users, devices, and data in one place.

Administration portal

Manage users, devices, and access rights with just a few clicks. Integrate LDAP/Active Directory and rely on audit-proof archiving and reports for full compliance.

Comprehensive mobile application management

An encrypted container prevents data loss — even on BYOD devices. Teamwire works with all major MDM, EMM, and UEM solutions.

Federation for cross-organizational collaboration

Collaborate securely with other organizations through federation — connecting networks for trusted communication without data risk.

Professionelle Administration
Umfassendes Management mobiler Apps
Kommunikationsaustausch, Föderation

Additional features for emergency services

Quick surveys

Check staff availability, readiness, or shift changes — responses appear instantly, enabling faster coordination.

@Mentions

Tag users to ensure important updates are seen; mentions override silent mode.

Reply and forward

Respond directly or forward key messages easily.

Read receipts and reports

Instantly see who has read each message — visible to everyone in the chat.

Pinned messages

Keep up to five key messages at the top of a chat for ongoing operations.

Apple CarPlay support

Stay connected and responsive while on the move.

Cross-platform compatibility

Available on iOS, Android, Windows, macOS, Linux, and web client.

Full legal compliance

Fully GDPR-compliant and aligned with all relevant healthcare privacy laws.

Data minimization

Only the data necessary to deliver the service is processed — nothing more.

Close chats

End conversations with one click to maintain clarity and data security.

Organization directory

Access all organizational contacts, distribution lists, and profiles.

Powerful integrations

SDKs and APIs connect seamlessly with third-party systems.

Teamwire in action

Typical use cases in emergency services

In emergency services, clear communication can save lives. As a secure messenger for rescue services, Teamwire connects emergency responders, control centers, and hospitals in real time: fail-safe, GDPR-compliant, and equipped with special emergency functions. Whether it's emergency rescue, mass casualty incidents, or patient transport, Teamwire keeps everyone involved informed, coordinated, and ready to act — even in the event of IT failures or complex situations.

When every second matters, Teamwire lets you share patient photos, vital signs, and mission details with hospitals before arrival. This enables doctors to prepare, alert surgical teams, and reserve ICU beds — speeding up treatment and improving survival rates.

During large-scale emergencies, multiple units must act in sync. Use live location tracking for all teams and vehicles, integrated maps with marked assembly points and hazard zones, and broadcast messages for instant updates. Teamwire ensures unified communication across all agencies — even in the most complex scenarios.

At concerts, festivals, or sports events, medics must respond fast and work flexibly on the ground. With Teamwire, teams coordinate in real time, exchange images and locations, and stay connected via Push-to-Talk — enabling faster response and treatment.

Even in routine operations, efficient communication is essential. Teamwire simplifies coordination between teams, vehicles, and dispatchers. Share transport orders or patient data securely in chat, track live locations, and reduce idle runs.

During cyberattacks or dispatch IT failures, Teamwire acts as a secure fallback channel. Since it operates independently of core systems, alerts, chats, and location sharing remain active — ensuring uninterrupted operational capability.

Emergency services rarely operate alone. Whether working with fire departments, police, aid organizations, or hospitals, Teamwire enables secure collaboration across all agencies via federation — without data risks or communication gaps.

Frequently Asked Questions (FAQs)

Teamwire is a highly secure, GDPR-compliant collaboration platform designed specifically for emergency and rescue organizations. It enables fast, reliable, and privacy-compliant communication between dispatch centers, field teams, and hospitals — ideal for emergencies, large-scale incidents, and patient transport.

Yes. Teamwire meets all GDPR requirements and uses a Zero-Trust security model with full encryption, data sovereignty, and centralized control — making it ideal for securely transmitting patient images and medical data.

No. Teamwire complements digital radio. While radio covers voice communication, Teamwire enables the parallel, secure exchange of documents, images, locations, and feedback in real time.

The most important functions for rescue teams include:

 

 

  • Alerts with reports and responses
  • Push-to-Talk (walkie-talkie mode)
  • Live locations and routing information
  • Secure sharing of patient images and mission data
  • Group communication for field teams
  • Augmented reality and Points of Interest
  • Centralized administration and role-based permissions

Absolutely. WhatsApp is not legally compliant for professional use in healthcare or emergency operations. Teamwire offers the same ease of use but is designed for regulated environments — fully secure, GDPR-compliant, and feature-rich.

Yes. Teamwire is engineered for high-load, cross-organizational, and mission-critical environments. With stable mobile or Wi-Fi connections, it performs reliably even under extreme conditions.

Teamwire can be hosted flexibly — on-premise in your own data center or in a certified public or private cloud in Germany. Your organization retains full control over data, access, and integrations at all times.

Simply start a free 14-day trial or request a personalized demo to see how Teamwire performs in real-world operations.

This certainly includes alerts, push-to-talk, live locations, secure media transmission (e.g., of patient data), group communication, augmented reality, and central administration.