Privacy Policy

Privacy Policy

Table of Contents

 

I. Name and address of the responsible company

II. Name and address of the data protection officer

III. General information about data processing

IV. Provision of the website and creation of logfiles

V. Use of Cookies

VI. Tools for Tracking and Analysis

VII. Google Web Fonts

VIII. Matomo

IX. Social Plugins

X. Newsletter

XI. Contact form and e-mail contact

XII. Registration and provision of apps and services

XIII. Websites, products and services of third parties

XIV. Rights of the person concerned

XV. Change of privacy policy

Appendix – Your individual cookie settings

I. Name and Address of the Responsible Company

 

The company responsible within the meaning of the basic data protection regulation and other national data protection laws of the member states as well as other data protection regulations is the:

 

 

Teamwire GmbH
Tittmoninger street 11
81679 Munich
Germany

 

 

Telephone: +49 89 122219920
Email: info@teamwire.eu
Website: www.teamwire.eu

 

II. Name and Address of the Data Protection Officer
The data protection officer of the responsible company is:

 

Dr. Karsten Kinast, LL.M.
KINAST Rechtsanwaltsgesellschaft mbH
Hohenzollernring 54
50672 Köln
Germany

 

Telephone: +49 (0)221 222183–0
E-Mail: mail@kinast.eu
Website: https://www.kinast.eu

 

III. General Information about Data Processing

 

1. Principle of Privacy and Data Economy

The protection of personal data is a very important concern of Teamwire GmbH. The Teamwire GmbH is aware of the sensitivity of personal data and therefore committed to the confidential and responsible handling of user data in compliance with data protection regulations. We see ourselves as a service provider to enterprises and the public sector and access data only when we need it to provide our services.

 

In order to protect your personal data managed by Teamwire GmbH against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, our technical and organizational measures are constantly being improved in line with technological developments. In addition, our employees, subcontractors and other auxiliary persons are obliged to maintain confidentiality and data protection and get regularly trained accordingly.

 

2. Scope of Processing of Personal Data

 

In principle, we process personal data of our users only to the extent necessary for the provision of functional applications, clients, software, servers and APIs (hereinafter referred to as “Apps and Services”), websites and newsletters as well as our content and services. The processing of personal data of our users takes place only with the consent of the user. An exception applies to cases in which prior consent can not be obtained for specific reasons and the processing of the data is permitted by law.

 

3. Legal Basis for the Processing of Personal Data

 

Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis.

 

For the processing of personal data necessary for the performance of a contract to which the data subject is a contracting party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual actions.

 

Insofar as processing of personal data is required to fulfill a legal obligation that our company is subject to, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

 

In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

 

If processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not prevail over the first interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for processing.

 

4. Data Deletion and Storage Duration

 

The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is cancelled. In addition, such storage may take place if provided by regulations, laws or other provisions by the EU or a national legislator in the EU to which Teamwire GmbH is subject to. Blocking or deletion of the data also takes place when a storage period prescribed by these standards expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of a contract.

 

IV. Provision of the Website and Creation of Logfiles

1. Type and scope of data processing

 

When you visit and use our website, we collect the personal data that your browser automatically transmits to our server. This information is temporarily stored in a so-called log file. When you use our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

 

(1) Information about the browser type and version used

(2) The user’s operating system

(3) The user’s internet service provider

(4) The IP address of the user

(5) Date and time of access

(6) Websites from which the user’s system accesses our website

(7) Websites accessed by the user’s system through our website

 

The data is also stored in the log files of our system. This does not affect the user’s IP addresses or other data that enable the data to be assigned to a user. This data is not stored together with other personal data of the user.

 

2. Legal Basis

 

Article 6 para. 1 lit. f GDPR serves as the legal basis for the data processing mentioned. The processing of the data mentioned is necessary for the provision of a website and thus serves to safeguard a legitimate interest of our company.

 

3. Duration of storage

 

As soon as the specified data is no longer required to display the website, it will be deleted. The collection of the data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no possibility of objection on the part of the user. Further storage can take place in individual cases if this is required by law.

 

V. Use of Cookies

 

1. Scope and Purpose of the Processing

 

We use cookies on our website. Cookies are small files which are sent by us to the browser of your terminal device and stored there as part of your visit to our internet pages. Some functions of our website cannot be offered without the use of technically necessary cookies. Other cookies allow us to perform various analyses. Cookies are, for example, able to recognize the browser you are using when you visit our website again and to transmit various information to us. We can use cookies to make our internet offer more user-friendly and effective, for example, by tracking your use of our website and by determining your preferred settings (e.g. country and language settings). In case third parties use cookies to process information, they will collect the information directly from your browser. Cookies do not cause any damage to your device. They cannot run programs or contain viruses.

 

Various types of cookies are used on our website, the types and functions are explained in more detail below.

 

Art 1:

Session Cookies

Session cookies are used on our website, which are automatically deleted as soon as you close your browser. This type of cookie enables your session ID to be recorded. This means that various requests from your browser can be assigned to a common session and it is possible for us to recognize your device when you visit our website at a later time within a session.
Art 2:

Persistent Cookies

Persistent cookies are used on our website. Persistent cookies are cookies that are stored in your browser over a longer period of time and transmit information to us. The respective storage duration differs depending on the cookie. You can delete persistent cookies yourself via your browser settings.

 

Function 1: Required Cookies

 

 

These cookies are required for technical reasons so that you can visit our website and use the functions we offer. This applies, for example, to the following applications: Complianz, which stores the consent status of the user.

 

In addition, these cookies contribute to the safe and correct use of the website.

 

Function 2: Performance-related cookies

 

 

These cookies enable us to analyse website usage and improve the performance and functionality of our website. For example, information is collected about how visitors use our website, which pages are accessed most frequently, or whether error messages are displayed on certain pages.

 

Function 3: Cookies for statistics

 

Statistical cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.

 

Function 4: Cookies for marketing

 

Advertising cookies (third party providers) allow us to show you various offers that match your interests. These cookies can be used to record the web activities of users over a longer period of time. You may recognize the cookies on various devices you use.

 

The following third party providers receive personal data via cookies integrated on our website:

 

  • Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA
  • LinkedIn, 2029 Stierlin Court, Mountain View, CA 94043, USA
  • Google Inc., 1600 Amphitheatre Parkway, Mountainview, CA 94043 USA

In addition, certain cookies allow us to connect to your social networks and share content from our website within your networks.

 

 

2. Legal Basis

 

The legal basis for the processing of so-called technically necessary cookies is our legitimate interest in processing personal data according to Art. 6 para. 1 lit. f GDPR. For technically unnecessary cookies or so-called third-party cookies, we require your consent. If you have given us your consent to the use of cookies on the basis of a notice (“cookie banner”) issued by us on the website, the lawfulness of the use is additionally based on Art. 6 para. 1 lit. a GDPR. You can revoke this consent at any time by deactivating cookies in your browser settings for the future.

 

3. Data Deletion and Storage Time

 

As soon as the data transmitted by the cookies is no longer necessary for the purposes described above, this information will be deleted. Further storage may take place in individual cases if this is required by law.

 

4. Browser Settings

 

Most browsers are already set to accept cookies by default. However, you can change your browser settings so that it only accepts certain cookies or no cookies at all. However, we would like to point out that you may no longer be able to use all the functions of our website if cookies are disabled by your browser settings on our website.

 

You can also use your browser settings to delete cookies already stored in your browser. Furthermore, it is possible to set your browser so that it informs you before cookies are stored. Since the different browsers may differ in their respective functions, we ask you to use the respective help menu of your browser for the setting options.

 

If you would like a comprehensive overview of all third-party access to your Internet browser, we recommend that you install specially developed plug-ins.

 

You can find more information on the individual cookies used at the end of this page in the appendix “Your individual cookie settings”. There you will also find the link to our Cookie Consent Manager, which you can use to manage your consent.

 

 

VI. Tools for Tracking and Analysis

 

We use tracking and analysis tools to ensure continuous optimization and user-oriented design of our website. With the help of tracking measures it is also possible for us to statistically record the use of our website by visitors and to further develop our online offer for you with the help of the knowledge gained.

 

Based on these interests, the use of the tracking and analysis tools described below is justified according to Art. 6 para. 1 lit. f GDPR. If you have given us your consent to the use of cookies on the basis of a notice (“cookie banner”) issued by us on the website, the lawfulness of the use is additionally based on Art. 6 para. 1 lit. a GDPR. The following description of the tracking and analysis tools also shows the respective processing purposes and the processed data.

 

1. Google Analytics

 

a. Scope and Purpose of the Processing

 

Our website uses Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway, Mountainview, CA 94043 USA (“Google”). Google Analytics uses cookies, to help the website analyse how users use the site.

 

The information generated by these cookies, for example about the time, place and frequency of your use of this website, is usually transferred to a Google server in the USA and stored there. When using Google Analytics, it is not excluded that cookies set by Google Analytics may collect other personal data in addition to the IP address. We would like to point out that Google may transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.

 

Google will use the information generated by cookies on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide the website operator with further services associated with website and internet use. The IP address transmitted by your browser within the framework of Google Analytics is not merged by Google with other data according to its own statements.

 

You can generally prevent cookies from being saved by adjusting your browser settings accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

 

To prevent information about your use of the website from being collected by Google Analytics and transmitted to Google Analytics, you can download and install a plug-in for your browser under the following link: http://tools.google.com/dlpage/gaoptout?hl=en. This plug-in prevents information about your visit to the website from being transmitted to Google Analytics. This plug-in does not prevent any other analysis.

 

Please note that you cannot use the browser plug-in described above when visiting our website via the browser of a mobile device (smartphone or tablet). By clicking on this link, an opt-out cookie is placed in your browser. This prevents information about your visit to the website from being transmitted to Google Analytics. Please note that the opt-out cookie is only valid for this browser and only for this domain. If you delete the cookies in the browser, the opt-out cookie will also be deleted. To further prevent the collection by Google Analytics, you have to click the link again. The use of the opt-out cookie is also possible as an alternative to the above plug-in when using the browser on your computer.

 

To ensure the best possible protection of your personal data, Google Analytics has been extended on this website by the code “anonymizeIp”. This code has the effect that the last 8 bits of the IP addresses are deleted and your IP address is thus recorded anonymously (so-called IP masking). As a matter of principle, Google shortens your IP address even before the transmission within member states of the European Union or in other Member States to the Agreement on the European Economic Area and thus makes it anonymous. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

 

In the course of using Google Analytics, personal data may be transferred to countries outside the EU/EEA, in particular to the USA. By the European Court of Justice, the USA is assessed as a country with an inadequate level of data protection according to EU standards. Due to the lack of an adequacy decision and without appropriate safeguards, there is in particular the risk that your data may be processed by U.S. authorities for control and for monitoring purposes, possibly also without any legal remedy. In this respect, we would like to point out that currently there may not be adequate guarantees for data transfer to the USA.

 

For more information, please visit http://tools.google.com/dlpage/gaoptout or https://policies.google.com/  (general information on Google Analytics and data protection).

 

b. Legal Basis

 

The legal basis for the use is your explicit consent, Art. 6 para. 1 lit. a GDPR. You can revoke this consent for the future at any time by deactivating the cookies in your browser settings.

 

c. Data Deletion and Storage Time

 

The storage period of the data in Google Analytics is set at 14 months. The cookies set by Google Analytics are valid for up to 2 years.

 

2. Google AdWords

 

a. Type and scope of data processing

 

We use the Google AdWords technology, especially conversion tracking. Google conversion tracking is an analysis service of Google Inc., 1600 Amphitheatre Parkways, Mountain View, CA 94043, USA. If you click on a Google ad, a conversion tracking cookie will be placed on your computer. The cookies are valid for 30 days and are not for personal identification. If you visit certain pages of our website and the cookie has not yet expired, we and Google can also detect that you clicked on a particular ad and were redirected to that page. Google AdWords customers each receive a different cookie. This prohibits to track cookies by the websites of AdWords customers.

The data collected using the conversion cookie are used to create conversion statistics for AdWords customers who use conversion tracking. Customers will see the number of users who clicked on their ad and were then redirected to a conversion tracking tag page. However, they do not receive any information that can be used to personally identify themselves.

If you do not want to participate in conversion tracking, you can prevent this by using a corresponding setting in your browser, for example in the form that a cookie installation is generally prevented. You can also turn off cookies for conversion tracking by setting your browser to block only cookies from the web address “googleadservices.com”.

In the course of using Google AdWords, personal data may be transferred to countries outside the EU/EEA, in particular to the USA. In order to be able to ensure adequate protection of your personal data in the event that personal data is transferred to such so-called third countries, we have concluded so-called EU-US standard contractual clauses with Google. By the European Court of Justice, the USA is assessed as a country with an inadequate level of data protection according to EU standards. Due to the lack of an adequacy decision and without appropriate safeguards, there is in particular the risk that your data may be processed by U.S. authorities for control and for monitoring purposes, possibly also without any legal remedy. Furthermore, we are in constant exchange with Google to ensure the protection of your personal data with additional measures as may be necessary.

 

b. Legal basis

 

The legal basis for the use is your explicit consent, Art. 6 para. 1 lit. a GDPR. You can revoke this consent for the future at any time by deactivating the cookies in your browser settings.

 

c. Data Deletion and Storage Time

 

The storage period of the data in Google AdWords is set to 12 months. The cookies set by Google AdWords are valid for up to 1 year.

 

 

3. Microsoft Bing Ads

 

a. Type and scope of data processing

 

The website uses the remarketing function “Bing Ads” from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. (“Microsoft Advertising”). Microsoft Bing Ads stores a cookie on your computer if you have reached our website via a Microsoft Bing ad. Microsoft Bing and we can recognize in this way that someone clicked on an ad, was redirected to our website and reached a previously determined target page (conversion page). We only find out the total number of users who clicked on a Bing ad and were then redirected to the conversion page. No personal information about the identity of the user is communicated.

 

If you do not want information about your behavior from Microsoft to be used as explained above, you can refuse the setting of a cookie required for this – for example, via a browser setting that generally deactivates the automatic setting of cookies. You can also prevent the collection of the data generated by the cookie and related to your use of the website and the processing of this data by Microsoft by clicking the following link: http://choice.microsoft.com/de-DE/ opt-out explain your objection. Further information on data protection and the cookies used by Microsoft and Bing Ads can be found on the Microsoft website at https://privacy.microsoft.com/de-de/privacystatement.

 

When using Bing Ads, personal data can be transmitted to countries outside the EU / EEA, in particular to the USA. The US is assessed by the European Court of Justice as a country with an insufficient level of data protection according to EU standards. Due to the lack of an adequacy decision and without suitable guarantees, there is a particular risk that your data may be processed by US authorities for control and monitoring purposes, possibly even without the possibility of legal remedies. In this respect, we would like to point out that there may currently be no suitable guarantees for data transmission to the USA.

 

b. Legal basis

 

The legal basis for the use is your expressly given consent, Art. 6 Para. 1 S. 1 lit. a GDPR. You can revoke this consent at any time for the future by deactivating cookies in your browser settings.

 

c. Storage period

 

The storage period of the data in Microsoft Bing Ads is set to 24 months. The cookies set by Microsoft Bing Ads are valid for up to 2 years.

 

VII. Google Web Fonts

 

1. Type and scope of data processing

 

Our website uses so-called web fonts provided by Google for the uniform representation of fonts. When you call up a page, your internet browser loads the required web fonts into the cache of your internet browser in order to display texts and fonts correctly.

 

For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website has been accessed via your IP address.

 

When using web fonts, personal data can be transmitted to countries outside the EU / EEA, in particular to the USA. The US is assessed by the European Court of Justice as a country with an insufficient level of data protection according to EU standards. Due to the lack of an adequacy decision and without suitable guarantees, there is a particular risk that your data may be processed by US authorities for control and monitoring purposes, possibly even without the possibility of legal remedies. In this respect, we would like to point out that there may currently be no suitable guarantees for data transmission to the USA.

 

2. Legal basis

 

The legal basis for processing users’ personal data is Article 6 Para. 1 lit. f GDPR. The use of Google Web Fonts takes place in the interest of a uniform and optimal presentation of our website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.

 

3. Storage period

 

We do not save any personal data in this context.

 

VIII. Matomo

 

1. Type and scope of data processing

 

This website uses the open source web analysis service Matomo (formerly “PIWIK”) from InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. Matomo uses so-called “cookies”. These are text files that are stored on your computer and enable us to analyze your use of the website. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before it is saved. Matomo cookies remain on your device until you delete them. The information collected in this way is stored exclusively on our server, namely the following data:

 

(1) two bytes of the IP address of the calling system of the user

(2) the website accessed

(3) the website from which the user came to the accessed website (referrer)

(4) the sub-pages that are accessed from the accessed website

(5) the length of time spent on the website

(6) the frequency with which the website is accessed

 

If you do not agree to the storage and use of your data, you can deactivate the storage and use. In this case, an opt-out cookie is stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, this means that the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit our site again. We would also like to point out that not all functions of this website can be used to their full extent if you deactivate the cookie.

 

Further information on data protection can be found in the data protection declaration at: matomo.org/privacy-policy/.

 

2. Legal basis

 

The storage of Matomo cookies and the use of this analysis tool are based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymous analysis of user behavior in order to optimize both its website and its advertising. The information generated by the cookie about the use of this website will not be passed on to third parties.

 

3. Duration of storage

 

The storage period of the data in Matomo is set at 6 months. The cookies set by Matomo are valid for up to 6 months.

 

IX. Social Plugins

 

Our websites contain social plugins of the social networks „Twitter“ (Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA) and „LinkedIn“ (LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA). It is possible that via these plugins personal data about the visitors of the website are collected, transmitted to the respective service and linked to the respective service of the visitor. Teamwire GmbH itself does not collect any personal data via the social plug-ins and their use.

 

To prevent data from being transferred to service providers in the USA without the user’s knowledge, we have used passive social media buttons or the so-called shariff solution on our website. This means that the respective social plugins on the website are initially only integrated as graphics. These graphics contain a link to the website of the corresponding provider of the plugin. Only when you click on one of the graphics will you be redirected to the service of the respective provider. This solution ensures that personal data is not automatically forwarded to the providers of the respective social plugins when you visit our website. If you click on one of the graphics of the social plugins, data can be transferred to the respective service provider and stored there. If you do not click on any of the graphics, there will be no data transfer between you and the respective provider of the social plugin.

 

Further information about the shariff solution can be found on the following website: www.heise.de/newsticker/meldung/Datenschutz-und-Social-Media-Der-c-t-Shariff-ist-im-Einsatz-2470103.html

 

After clicking on a social plugin, the respective service provider receives the information that you have visited the corresponding page of our online service. Please note that you do not have to have a user account with the service in question, nor are you already logged in there. However, if you already have an account with the relevant service provider and are already logged into that account while visiting our website, the data collected by the social plugin will be assigned directly to your account. If you do not wish to be assigned to your profile by the service provider, you must log out of your user account before clicking on one of the social plugins.

 

Please note that Teamwire GmbH has no influence on whether and to what extent the respective service providers collect personal data. We are not aware of the scope, purpose or storage periods of the respective data collection.

 

However, we would like to point out that it must be assumed that at least the IP address and device-related information are used and recorded via social plug-ins. It is also possible that the respective service providers use cookies.

 

In the course of using these plugins, personal data may be transferred to countries outside the EU/EEA, in particular to the USA. By the European Court of Justice, the USA is assessed as a country with an inadequate level of data protection according to EU standards. Due to the lack of an adequacy decision and without appropriate safeguards, there is in particular the risk that your data may be processed by U.S. authorities for control and for monitoring purposes, possibly also without any legal remedy. In this respect, we would like to point out that currently there may not be adequate guarantees for data transfer to the USA.

 

For the scope and purpose of data collection by the respective service as well as the further processing and use of your data there, please refer to the data protection information directly from the website of the respective service. There you will also find further information about your corresponding data protection rights and setting options to protect your privacy.

 

a) Twitter Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA
https://twitter.com/privacy?lang=de

b) LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA
https://www.linkedin.com/legal/privacy-policy?_l=de_DE

 

X. Newsletter

 

1. Type and scope of data processing

 

You can subscribe to a free newsletter on our website. When registering for the newsletter, the e-mail address from the input mask is sent to us. In addition, the date and time of registration are collected when registering.

 

When sending our newsletter, we work with the service provider Sendinblue (Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin), who processes your data on our behalf and ensures that the emails are sent properly. Your data will not be passed on to third parties in connection with the sending of the newsletter.

 

For the processing of the data, the confirmation of your e-mail address is obtained as part of the registration process (double opt-in) and reference is made to this data protection declaration before your e-mail address is sent to us. We want to ensure that only you, as the owner of the specified email address, can register for the newsletter.

 

The data will only be used to send the newsletter. We use a newsletter tool with the server located in Germany for this purpose.

 

2. Legal basis

 

The legal basis for processing users’ personal data is Article 6 Para. 1 lit. a GDPR.

 

3. Duration of storage

 

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. The user’s email address is therefore stored as long as the subscription to the newsletter is active. If you unsubscribe from the newsletter, your email address will be deleted.

 

XI. Contact form and email contact

 

1. Type and scope of data processing

 

There is a contact form on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and saved. These data are:

(1) Name of the user

(2) E-mail address of the user

(3) Message from the user

(4) The date and time of the message

 

Alternatively, you can contact us using the email address provided. In this case, the user’s personal data transmitted with the email will be saved.

 

For the processing of the data, reference is made to this data protection declaration on the website.

 

The data will only be used to process the conversation.

 

If you fill out the contact form on our website or send us an e-mail directly, we will transmit this data to an e-mail system provided by Google Inc., based in the USA. Although Google Inc. also operates servers within the EU, it cannot be ruled out that your data will be transmitted to countries outside the EU / EEA, in particular to the USA. The US is assessed by the European Court of Justice as a country with an insufficient level of data protection according to EU standards. Due to the lack of an adequacy decision and without suitable guarantees, there is a particular risk that your data may be processed by US authorities for control and monitoring purposes, possibly even without the possibility of legal remedies. In this respect, we would like to point out that there may currently be no suitable guarantees for data transmission to the USA.

 

2. Legal basis

 

The legal basis for the processing of the data that is transmitted in the course of sending a message via the contact form or by e-mail is Art. 6 Para. 1 lit.f GDPR. If the aim of the email contact is to conclude a contract, the additional legal basis for processing is Art. 6 Para. 1 lit. b GDPR.

 

3. Duration of storage

 

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. The personal data from the input mask of the contact form and those that were sent by e-mail are stored for as long as is necessary for the respective situation, the respective conversation or the respective contractual relationship. Any further storage of your personal data will only take place in this context if this is required by law.

 

XII. Registration and provision of apps and services

 

1. Type and scope of data processing

 

In order to be able to use our apps and services, users must register by providing personal data. The personal data is entered in an input mask of the respective app or service and transmitted to us, processed and saved. The following data can be collected, processed and stored as part of the registration process:

(1) First name and last name of the user

(2) E-mail address of the user

(3) Telephone number and mobile phone number of the user

(4) Company of the user

(5) Position / role of the user

(6) Company address of the user

(7) Username and password

(8) Consent to the terms of use

(9) E-mail addresses and phone numbers from the address book

(10) Profile information of the user

 

At the time of registration and every subsequent access to or ongoing use of our apps and services, the following data can also be collected, processed and stored:

 

(1) Date and time of registration

(2) IP address of the user

(3) MAC address and UDID of the device used

(4) Text messages

(5) Digital content (such as photos, videos, links, files, documents, voice messages, surveys, calendar appointments)

(6) Location of the user

(7) Groups and Distribution Lists

(8) Terminal identification and version of the operating system used

(9) Version of the apps and services used

(10) Log files about usage time, volume and intensity

(11) Log files on the successful execution of commands or delivery / retrieval / storage of information

(12) The collection, processing and storage of the data is necessary for the provision, administration, security and continuous improvement of the apps and services.

(13) Teamwire GmbH may need the contact details of a user in order to send the user administrative messages and important information about the apps and services.

 

IMPORTANT NOTE

 

All data is pseudonymized and encrypted as much as possible on the Teamwire GmbH servers (e.g. telephone numbers are one-way encrypted with a hash function).

 

The Teamwire GmbH apps transmit all data in encrypted form (transport encryption), the connection data is also encrypted (metadata encryption), and all data is stored in encrypted form on the Teamwire GmbH servers (encryption of “Data-at-Rest”). In addition, messages and digital content are automatically encrypted by the sender before they are sent and only decrypted again by the recipient.

 

Typically, an automatic user directory is created based on the domain of the user’s work email address. Optionally, a user’s address book can be used to connect to contacts. Teamwire GmbH regards the address book of a user as personal user data. Before Teamwire GmbH finds contacts for users, all telephone numbers and emails are pseudonymized and encrypted one-way. After contacts have been found, even this data is immediately deleted from our servers. Teamwire GmbH does NOT save the data from the address books on the servers.

 

Certain tasks and services (e.g. hosting) can be provided by trustworthy third-party providers who have been commissioned by Teamwire GmbH. Teamwire GmbH can share data with these third-party providers. However, this only happens to the extent necessary for the fulfillment of the apps and services and in accordance with the obligations arising from this data protection declaration. These third-party providers are obliged to protect the data based on order data processing in accordance with the GDPR. In addition, these service providers are carefully selected by Teamwire GmbH and regularly checked to ensure that the privacy of the users is preserved. (You can find more information on this in our agreement on order processing.)

 

Teamwire GmbH only uses servers in Germany to process and store the data. In general, we try to process and save the data for the provision of apps and services only in Germany as far as possible.

 

Teamwire GmbH uses so-called push notifications to provide the apps and services. Push notifications are sent using the respective services from Apple, Google or Microsoft. The respective device is assigned an anonymized and encrypted identifier so that it is not possible to identify you personally. The content of the push notifications is transmitted in encrypted form. Nevertheless, Teamwire GmbH has no influence on the way in which the transmitted data is used by the providers of the push notification services. It can therefore not be ruled out that personal data will be transmitted abroad. If you do not want to receive push notifications or do not want to send any content in push notifications, you can set this for our apps and services.

 

2. Legal basis

 

The legal basis for processing users’ personal data is Article 6 Para. 1 lit. a GDPR.

 

3. Duration of storage

 

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected and stored. The personal data are stored for the duration of the contractual relationship. The data will then be deleted. Customers with a company license also have the option of deleting data during the term (see also “XIII. Rights of Data Subjects” and our agreement on data processing in accordance with the GDPR). Any further storage of your personal data will only take place in this context if this is required by law.

 

XIII. Websites, Products and Services of Third Parties

 

Our Apps and Services, websites and newsletters may contain links to websites, products and services of other providers. Furthermore, users may be able to access or integrate third party products or services via the Apps and Services of Teamwire GmbH. The information collected by these third parties is governed by their privacy policy. Teamwire GmbH recommends that users inquire about the respective privacy policy of these companies.

 

We point out that our privacy policy applies exclusively to the Apps and Services, websites and newsletters of Teamwire GmbH. We have no bearing on and do not control that third parties comply with applicable data protection regulations.

 

XIV. Rights of the Person Concerned

 

If your personal data is processed, you are a person concerned within the meaning of the GDPR and you have different rights towards Teamwire GmbH. For questions and suggestions regarding the exercise of your rights, please contact us at support@teamwire.eu.

 

1. Right to Access

 

You can request confirmation from Teamwire GmbH as to whether personal data relating to you is being processed.

 

If such processing takes place, you can request information from Teamwire GmbH about the following information:

 

(1) the purposes for which the personal data are processed;

 

(2) the categories of personal data being processed;

 

(3) the recipients or categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;

 

(4) the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;

 

(5) the existence of a right of rectification or erasure of your personal data, a right of restriction of processing by Teamwire GmbH or a right to object to such processing;

 

(6) the existence of a right of appeal to a supervisory authority;

 

(7) all available information on the source of the data, if the personal data is not collected from the data subject.

You have the right to request information about whether your personal data is transferred to a third country or an international organization. In this context you can request information on the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transfer.

 

2. Right to Rectification

 

You have the right to rectification and / or completion by Teamwire GmbH, provided the processed personal data concerning you are incorrect or incomplete. Teamwire GmbH has to carry out the correction without delay.

 

3. Right to Restriction of Processing

 

You may request the restriction of the processing of personal data concerning you under the following conditions:

 

(1) if you contest the accuracy of your personal data for a period of time that enables the Teamwire GmbH to verify the accuracy of your personal data;

 

(2) the processing is unlawful and you refuse the deletion of the personal data and instead demand the restriction of the use of the personal data;

 

(3) the Teamwire GmbH no longer needs the personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims; or

 

(4) if you have objected to the processing in accordance with Art. 21 para. 1 GDPR and it is not yet certain, whether the legitimate reasons of Teamwire GmbH outweigh your reasons.

 

If the processing of personal data concerning you has been restricted, this data may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or for protecting the rights of another natural person or legal entity or for reasons of important public interest of the European Union or a member state.

 

If the restriction of processing was made based on the conditions above, you will be informed by Teamwire GmbH before the restriction is lifted.

 

4. Right of Erasure

 

a) Obligation to Delete

You may request from Teamwire GmbH that the personal data relating to you gets deleted immediately, and Teamwire GmbH is obliged to delete this data immediately if one of the following reasons applies:

 

(1) Personal data concerning you is no longer necessary for the purposes for which they were collected or otherwise processed.

 

(2) You revoke your consent, on which the processing was based on in accordance with Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. GDPR, and there is no other legal basis for the processing.

 

(3) You object in accordance with Art. 21 para. 1 GDPR to the processing and there are no prior justifiable reasons for the processing, or you object on accordance with Art. 21 para. 2 GDPR to the processing.

 

(4) Your personal data have been processed unlawfully.

 

(5) The deletion of personal data concerning you shall be required to fulfill a legal obligation under European Union law or the law of the member states to which Teamwire GmbH is subject to.

 

(6) The personal data concerning you was collected in relation to offered services by the information society in accordance with Art. 8 para. 1 GDPR.

 

b) Information to Third Parties

If the Teamwire GmbH has made public the personal data concerning you and is obligated to its deletion in accordance with Article 17 para. 1 GDPR, Teamwire GmbH shall take appropriate measures, including technical means, under the consideration of available technologies and implementation costs, to inform data controllers who process the personal data that you requested the deletion of all links to such personal data or of copies or replications of such personal data.

 

c) Exceptions

The right of erasure does not exist if the processing is necessary

 

(1) to exercise the right to freedom of expression and information;

 

(2) to fulfill a legal obligation required by the law of the European Union or of the Member States to which Teamwire GmbH is subject to, or to perform a task of public interest or public authority, that Teamwire GmbH has to fulfil;

 

(3) for reasons of public interest in the field of public health in accordance with Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;

 

(4) for archive purposes of public interest, or scientific or historical research purposes or for statistical purposes in accordance with Article 89 para. 1 GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or

 

(5) to assert, exercise or defend legal claims.

 

5. Notification Obligation

 

If you have asserted the right to rectification, of erasure or to restriction of processing to Teamwire GmbH, the latter is obliged to notify all recipients, to whom the personal data concerning you was disclosed, to rectify or delete the or restrict the processing, unless this proves to be impossible or involves a disproportionate effort.

 

You have the right to be informed by Teamwire GmbH about these recipients.

 

6. Right to Data Portability

 

You have the right to receive the personal data relating to you, which you have provided to Teamwire GmbH, in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another person responsible without being hindered by Teamwire GmbH, provided that

 

(1) the processing is based on a consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract in accordance with Art. 6 para. 1 lit. b GDPR and

 

(2) the processing is done by automated means.

 

7. Right to Object

 

You have the right at any time, for reasons that arise from your particular situation, to object against the processing of your personal data, which takes place in accordance with Art. 6 para. 1 lit. e or f GDPR.

 

Teamwire GmbH no longer processes the personal data relating to you, unless it can prove compelling legitimate reasons for the processing which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims.

 

If the personal data relating to you is processed in order to operate direct mail, you have the right to object at any time to the processing of your personal data for the purposes of such advertising.

 

If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

 

Regardless of Directive 2002/58/EC, you have the option, in the context of the use of services of the information society, of exercising your right to object through automated procedures that use technical specifications.

 

8. Right to Revoke the Declaration of Consent

 

You have the right to revoke your data protection declaration of consent at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

 

9. Automated Individual Decision-Making, Including Profiling

 

You have the right not to be subject to a decision that is based on automated processing – including profiling – that will have legal effect or affects you considerably in a similar manner. This does not apply if the decision

 

(1) is required for the conclusion or performance of a contract between you and the Teamwire GmbH,

 

(2) is permitted by European Union or member state legislation to which Teamwire GmbH is subject to, and where such legislation contains appropriate measures to safeguard your rights and freedoms and legitimate interests, or

 

(3) takes place with your express consent.

However, these decisions must not be based on special categories of personal data in accordance with Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and reasonable measures have been taken to protect the rights and freedoms as well as your legitimate interests.

 

With regard to the cases referred to in (1) and (3), the Teamwire GmbH shall take appropriate measures to uphold the rights and freedoms and your legitimate interests, including at least the right to obtain an intervention by a person of Teamwire GmbH, the right to express her/his own position and the right to challenge the decision.

 

10. Right to Issue a Complaint to a Supervisory Authority

 

Without prejudice to any other administrative or judicial procedure, you shall have the right to issue a complaint to a supervisory authority, in particular in the member state of your residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you violates the GDPR.

 

The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy in accordance with Article 78 of the GDPR.

 

XV. Amendment of the Privacy Policy

 

Due to the further development of our apps and services, websites, newsletters and our content and services, it may become necessary to amend this data protection declaration. Teamwire GmbH reserves the right to change the data protection declaration at any time with effect for the future. The current version is available at https://www.teamwire.eu/privacy-de-de/. We recommend that you re-read the current data protection declaration from time to time.

Bing Ads

Marketing/Tracking, Functional

Usage

Sharing data

This data is not shared with third parties.

Marketing/Tracking

Name
_uetvid
Retention
16 days
Function
Store and track visits across websites
Name
_uetsid
Retention
1 day
Function
Store and track visits across websites

Functional

Name
_uetvid_exp
Retention
persistent
Function
Name
_uetsid_exp
Retention
persistent
Function

Wistia

Statistics, Purpose pending investigation

Usage

We use Wistia for video display.

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name
wistia-video-progress-*
Retention
persistent
Function
Store if the user has seen embedded content

Purpose pending investigation

Name
wistia
Retention
Function

Google reCAPTCHA

Functional, Marketing/Tracking

Usage

We use Google reCAPTCHA for spam prevention.

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional

Name
_grecaptcha
Retention
session
Function
Provide spam protection

Marketing/Tracking

Name
rc::c
Retention
session
Function
Read and filter requests from bots
Name
rc::b
Retention
session
Function
Read and filter requests from bots
Name
rc::a
Retention
persistent
Function
Read and filter requests from bots

Complianz

Functional

Usage

We use Complianz for cookie consent management.

Sharing data

For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_user_data
Retention
365 days
Function
Determine which cookie banner to show
Name
complianz_policy_id
Retention
365 days
Function
Store accepted cookie policy ID
Name
cmplz_event_*
Retention
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Retention
365 days
Function
Store cookie consent preferences
Name
complianz_consent_status
Retention
365 days
Function
Store cookie consent preferences
Name
cmplz_stats
Retention
365 days
Function
Store cookie consent preferences

WPML

Functional

Usage

We use WPML for locale management.

Sharing data

This data is not shared with third parties.

Functional

Name
wp-wpml_current_language
Retention
1 day
Function
Store language settings

Google Analytics

Statistics, Functional

Usage

We use Google Analytics for website statistics.

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Retention
2 years
Function
Count and track pageviews
Name
_gid
Retention
1 day
Function
Count and track pageviews

Functional

Name
_gat_UA-*
Retention
session
Function

Matomo

Statistics (anonymous), Functional

Usage

We use Matomo for website statistics.

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
_pk_id*
Retention
13 months
Function
Store a unique user ID
Name
_pk_ses*
Retention
session
Function
Store a unique session ID
Name
_pk_testcookie*
Retention
session
Function
Store and count pageviews
Name
_pk_ref*
Retention
6 months
Function
Store referrer ID's

Functional

Name
MATOMO_SESSID
Retention
session
Function
Provide fraud prevention

Google Adsense

Marketing/Tracking

Usage

We use Google Adsense for showing advertisements.

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing/Tracking

Name
_gcl_au
Retention
persistent
Function
Store and track conversions
Name
google_adsense_settings
Retention
persistent
Function
Provide ad delivery or retargeting

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
ClarityFlagLoaded_*
Retention
Function
Name
wistia
Retention
Function
Name
loglevel
Retention
Function
Name
undefined
Retention
Function
Name
eapro-last-metabox-tab-*-sp_eap_shortcode_options
Retention
Function