A GDPR-compliant messenger for your data privacy and security
Maximum data sovereignty
Customers determine:
- which data is accessed
- where data is stored
- how long data is stored
- if stored data gets removed from the servers and end devices automatically at regular interval
- if data gets archived
- how data is exchanged on the basis of organization-wide policies
Principles of data economy and data reduction
- Teamwire only accesses data, if it is required for the provisioning of its service
- Data that is not required anymore or older gets automatically deleted
- Personal data is only accessed, if absolutely necessary for security or administration reasons
- Teamwire uses only as little meta data as possible and does not store personal address books
The protection of privacy is a key priority
- Teamwire transfers and stores all data encrypted – both on the end devices and on the servers
- No analysis of metadata, user profiles or of the communication behavior
- Multiple authentication via email address and phone number
- Personal data (IDs, phone numbers, email addresses, etc.) gets encrypted and if possible anonymized
For every IT business strategy the right solution
- Last external security audit: summer 2021
- German cloud, private cloud or on-premise
- ISO-27001 certified data centers
- comprehensive network protection through solid firewalls with continuous monitoring (24/7)
- Pinned certificates and protected APIs
- Internal and external audits including penetration tests and vulnerability analyses
- Scalable and highly available through redundant cluster setups
- Continuous safeguarding and automated backups
We ensure full data protection
- Data storage in Germany
- Completely GDPR-compliant – German and European data protection law and German company
- Teamwire processes data solely with the customer’s express consent and in accordance with data protection requirements of GDPR-compliant messenger
- No data sharing with third-party systems without approval
- Privacy by Default – strong data protection settings as standard
- Regular deletion of data from the servers based on customer requirements
Complete encryption – perfect for businesses
Teamwire is based on three separate layers of encryption in transmission and encrypted storage on end devices and servers:
- Transport encryption for transmission between apps and server
- Additional metadata and packet encryption per end device
- End-to-end message encryption from sender to recipient
- Encrypted app container for storing data on the end device
- Encrypted storage of all data on the servers
- All relevant security topics
- Functionalities that a messenger should provide
- Legal requirements that must be observed
Legally compliant messaging based on GDPR
Teamwire is a GDPR-compliant messenger for companies, government agencies and the healthcare sector. Teamwire protect personal data comprehensively and fully complies with all requirements of the European Data Protection Regulation (GDPR).
The following properties define a GDPR-compliant business messenger
Integrating Teamwire into the mobile device and unified endpoint management
Comprehensive security requirements for digital communications and all mobile devices, content and apps are standard for larger organizations. Teamwire offers a secure GDPR-compliant Messenger App that easily implements your mobile security structures, data protection standards and compliance requirements.
Teamwire’s secure container and connection to MDM/EMM/UEM for even more security
Decommission lost mobile devices and delete confidential enterprise data
- Full and transparent access management for all devices
- Easy remote deletion of company data on a device possible
- Direct blocking and shutdown of the app on a terminal device possible
Mobile application management for company-wide compliance
- Encrypted app container
- Fully controllable data access and extensive security policies
- Enforceable communication policies
- Possible request of app security code
- Possible deactivation of copy & paste and “open in” functions
- Possible restrictions for sharing of documents, photos, locations, etc.
- Configurable duration for the storage and retention of data
Fast deployment and fully automated roll-out
- Central control via administration console
- Pre-configuration of app
- Distribution via enterprise app store
- Automated registration and single sign-on options for users
Secure connection to corporate network and data center
- Secure tunneling (VPN) to the corporate infrastructure
- Deposit of security tokens for individual end device authorization
- Prevention of access from unmanaged devices
Trusted security partners for secure enterprise communication
We support market-leading MDM/EMM/UEM vendors and the AppConfig standard and have successful partnerships.
Comprehensive compliance
Laws and Regulations
Teamwire is compliant with these laws and regulations:
BDSG
Bundesdatenschutzgesetz
EU-DSGVO
Europäische Datenschutz- Grundverordnung
TMG
Telemediengesetz
TKG
Telekommunikationsgesetz
ePVO
e-Privacy Verordnung
Directives and Norms
Teamwire follows these directives and norms:
BSI
IT-Grundschutz Cloud
Computing (C5) Kryptografische Verfahren
ISO Zertifizierungen
DIN ISO/IEC 27001
DIN EN ISO 9001
International Standards
Teamwire follows these international standards:
SOX
Sarbanes-Oxley Act (SOX)
HIPAA
Health Insurance Portability and Accountability Act
MiFID
Markets in Financial Instruments Directive II
NHS
Data Security and Protection Toolkit (DSP)
PCI-DSS
Payment Card Industry Data Security Standard
Secure. Simple. High-performing.
The secure business messenger for successful team communication.