How messaging drives customer service and internal corporate communications
Financial service providers and banks have a large number of employees and specialists. They work in branch offices, customer service, call centers, at headquarters or even in the home office. Especially for these kinds of organizational structures, it is important to use the most advanced technologies for internal and external communication. Whether in customer service or in internal communications, what counts is that the communication is effective, fast, secure and connects all relevant employees independent of their location and the device in use.
Collaborative Messaging – The complement to Microsoft Teams and Slack
Slack and Microsoft Teams are well-known collaboration platforms for so-called desk employees who work very heavily with Office tools. The functionalities of both providers are not designed for mobile workers, and not all staff are equipped with a computer or the office suite. It is also important to include mobile employees in the communication and current events. Teamwire offers a data protection compliant and secure business messaging solution with comprehensive communication features and for the exchange of documents and files.
Data protection – the foundation of a secure business messaging app
Teamwire is a GDPR-compliant messenger and fully complies with all requirements of the European General Data Protection Regulation (GDPR). Our Messenger protects personal data comprehensively, is legally compliant and gives customers full data sovereignty.
Use Teamwire as a fast communication platform to connect all employees – mobile, in the office and working remote
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Productivity advice at first hand, plus product news, use cases and releases
When alleged competitors complement each other
Teamwire and WhatsApp – how can that be? In initial talks with potential customers, we like to use the phrase “WhatsApp alternative” in sales. This allows business decision-makers in a very frag
Teamwire – the most secure front-end solution for Chatbots in enterprises
In today’s communication universe, Chatbots are user interfaces (UI) which allow humans to interact with digital systems automatically either through spoken word or unscripted text messages. In the past, interactions were based on strict rule-based and pre-programmed conversational structures.