The messenger made for the entire tourism industry
For hotel employees, flight crew or tour operators – a well-rounded messenger communication about the entire tourism industry.
A smartphone in your hand –
always be in the loop
It has never been easier to communicate with all of your staff as well as with customers in real time. What you need: Mobile devices and a messenger specifically made for the tourism industry.
Hotel Messenger
Quickly coordinate with the hotel’s internal team, call up schedules, and use the messenger as a bulletin board. Chat across the hotel chain locally and globally. Adding guest access for e.g. suppliers and summer entertainers facilitates all external communication.
Flight crew messenger
Flight attendants and pilots are constantly on the job. Network all flight personnel via messenger so that flight personnel from different planes can still exchange information. And link your messenger to airport personnel and catering suppliers, too. Share current and safety-relevant information directly from the control center and alarm your staff immediately about emergency situations and safety gaps.
Messenger for tour operators
Exchange information efficiently with all operators for the best planning and organization. Additionally, offer all customers a personal help desk in text and voice message format, query locations when travellers have drifted away from the tour group, and share pictures and videos of meeting points.
A messenger for the overall tourism industry means higher customer satisfaction
The greatest success, achieved through a messenger:
Making mobile workforce reachable & enabling a quick exchange with customers.
The advantages of a messenger for the tourism industry are clear
Internal communication with colleagues
- Real-time networking of all employees – mobile & in the office
- Efficient coordination of staff
- Smooth internal processes
- Immediate distribution of important information (e.g. schedules, crisis)
- Fast coordination between airport and airline staff
External communication with customers and partners
- Digital, personalized travel advice before, during & after the vacation
- Real-time interaction & information sharing on updates (departure times, catering, etc.)
Data protection – a must for secure messaging
Teamwire is a GDPR-compliant messenger and fully meets all requirements of the European General Data Protection Regulation (GDPR). Teamwire protects personal data comprehensively, is legally compliant, and gives customers absolute data sovereignty.
Thanks to numerous practical examples, we have managed to implement the most important functions for a messenger in the tourism industry
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Ensure communication with external organizations
With Teamwire Federation, the market innovation in the field of interoperability, autonomous organizations can be linked securely and easily. This creates the possibility to communicate with each other via Teamwire messenger.
Secure WhatsApp alternative for businesses
Communication in the company should not be handled via WhatsApp. The use of a WhatsApp alternative secures your internal communication much more thoroughly and the additionally included business functions facilitate the communication immensely.
WhatsApp for Business integration for secure external communication with end clients
WhatsApp for Business enables consumers to interact and communicate with businesses. Exactly at this stage, Teamwire is able to connect with WhatsApp and makes the communication secure.
