Easy access to data in industry leading software
Accelerate workflows and automate processes via chatbots.
Customized third-party system integrations through Open API
Drive process automation via open API interfaces
Tools for every purpose and connection of every tool
Totally free choice of IT-ecosystem integrations – whether it’s a third-party software or an in-house development
Increase your productivity through automated communication
For every need, for every usage, for every location.
Share files in Microsoft Office and PDF formats
Directly query and exchange data and files from your customer data base
Easy access of resource planning simplifies the coordination
Electronic health records (eHR) and most important patient data directly available and shareable
Everything available in one place
Automated workflows in Teamwire for even greater efficiency and employee satisfaction.
Instant updates of project changes and easy queries of project status
Always keep an eye on the status of customer tickets
Regularly get informed on important HR and finance topics
Direct analytics queries made easy
The most secure connector for your chatbots
Use Teamwire as your front-end solution for chatbots and conversational AI agents. Teamwire can control automated exchanges in both internal and external communications.
Switch between live agents and chatbots during customer service conversations – everything within the Teamwire interface.
Chatbot scenarios for customer service interactions:
- Reset password
- FAQ Queries
- Query order status
- Make bookings (hotel, flight, travel, etc.)
- Create support tickets
Use RPA-based workflows and implement them effectively through Conversational AI agents.
Chatbot scenarios for employee interactions:
- Create support tickets
- Queries of project management statuses
- Sending of payrolls
- Automatic notification of new intranet content
- Password exchange
- Two-factor authentication
- Forwarding of encrypted e-mails
Benefits of automated communication
Fast and location-independent queries as well as updates of information
The information provided by the chatbot will be kept in Teamwire for future reference
Multi-Device Management makes every conversation possible independent of locations
Accessible from any device and location – smartphone, desktop, web client and chat widget. Let your chatbot interact directly with the customer. And switch to a live agent if necessary.
Secure. Simple. High-performing.
The secure business messenger for successful team communication.