Full data sovereignty
Maintain full control over your communication data. All information is stored exclusively on servers in Germany — under your control and guaranteed without third-party access.
Strong encryption and zero-trust architecture
Every message, file, and image is protected through multi-layer encryption. The zero-trust model verifies each device and user before granting access — ideal for mobile care staff handling confidential patient data every day.
Privacy by design and default
No tracking, no metadata analysis, no access to address books. Teamwire automatically protects sensitive information — whether it’s internal communication, coordination between staff, or photos from everyday care activities.
Policy-based data retention
Individually set how long messages or files should be stored. Automatic deletion features ensure compliance with data protection and documentation requirements — without manual effort.
Certified security according to European standards
Teamwire is ISO 27001 certified, its hosting is BSI C5 certified, and the platform supports all relevant healthcare security standards. This ensures care organizations fully meet the requirements of GDPR, KHZG, and NIS 2.
Intuitive interface — as familiar as popular messengers
Anyone familiar with WhatsApp or similar tools can use Teamwire right away — but with complete security and full GDPR compliance. No lengthy onboarding, no additional training required.
1:1 chats and team groups for every area of care
Create group chats for shifts, care units, on-call teams, or administrative departments. This keeps everyone informed in real time — whether they’re in the car, in the office, or visiting a patient.
Voice and video communication for quick coordination
Address questions or share important updates instantly via voice or video call with up to 30 participants. Ideal for morning briefings, medication changes, emergencies, or short-notice shift adjustments.
Color-coded status and alert messages
Highlight critical information with color coding — such as emergencies, patient updates, or urgent schedule changes. Care staff immediately see what’s most important, with read receipts included.
Secure sharing of digital content
Send photos, videos, or documents directly from the field — such as wound documentation, medication lists, or handover reports. All data transfers are fully encrypted and stored exclusively within your organization.
Edit images and files directly
Highlight areas, add notes, or anonymize personal data — all directly within the app. This preserves data protection while keeping information instantly accessible to the entire team.
Quick coordination through surveys
Coordinate shift changes, working hours, or last-minute availabilities within seconds. Results appear instantly in the chat, helping streamline workforce planning and internal communication.
Live locations for better coordination
See where team members or vehicles are in real time — for example, during home visits or emergency responses. This enables quick responses to schedule changes or urgent requests for assistance.
Available on all devices
Whether on a smartphone, tablet, or desktop — Teamwire runs on iOS, Android, Windows, macOS, Linux, and in any web browser. Perfect for mobile care teams and shared workstations.
Emergency alerts and panic button
Trigger an alert with a single tap — overriding all mute settings. The panic button automatically sends the caregiver’s location and a voice message, enabling the coordination team to respond immediately and organize help efficiently.
Live locations for instant overview
View team members’ real-time locations — for example, during home visits or within care facilities. A map displays all active positions, allowing efficient coordination and fast assistance in emergencies.
Push-to-Talk and broadcasts for quick coordination
Send voice messages or important updates to entire teams simultaneously. With Push-to-Talk, care staff can speak hands-free without typing, while broadcasts instantly notify all relevant colleagues. Ideal for emergencies or last-minute updates.
Sovereign hosting in Germany — flexible to your requirements
Run Teamwire in a secure German cloud or within your own infrastructure. Our hosting environment is ISO 27001 and BSI C5 certified and fully compliant with GDPR and KHZG requirements.
Scalable solution for organizations of any size
Whether you operate an outpatient care service, a nursing home, or an entire care network — Teamwire scales with your needs and can be deployed across multiple locations for up to 100,000 users.
Maximum availability during care operations
Teamwire is built for mission-critical environments. Its robust server architecture ensures uninterrupted communication — even during network fluctuations or system issues.
Automatic backups and server switching
Regular automated backups ensure that no information is ever lost. In the event of disruptions, Teamwire automatically switches to available servers to ensure uninterrupted communication.
Full control and IT independence
You retain complete control over your data and access rights — with no dependence on U.S. providers or non-EU services. This keeps your communication sovereign, secure, and entirely under your control.
Central administration portal
Manage users, teams, roles, and permissions easily via an intuitive dashboard. Ideal for care providers with multiple locations or umbrella organizations overseeing multiple facilities.
Seamless integration into existing systems
Connect Teamwire to your existing user management system via LDAP or Active Directory. Changes are synchronized automatically — saving time and reducing administrative workload for IT teams.
Mobile Application Management (MDM/UEM)
Protect sensitive patient data on mobile devices using encrypted containers. This makes Teamwire compatible with all major MDM, EMM, and UEM solutions via AppConfig — perfect for both BYOD and company-issued smartphones.
Audit-proof logging and monitoring functions
All administrative changes are recorded automatically — ensuring full transparency, simplified internal audits, and GDPR-compliant traceability.
Secure communication across multiple locations
Connect various facilities, teams, and external partners securely — for example, home care services, nursing homes, or regional networks. Thanks to encrypted federation, all communication remains protected and fully under your control.
Care staff can create, annotate, and securely share photos and reports directly on-site — fully encrypted and GDPR compliant.
Care staff receive schedules, last-minute updates, or important information directly on their smartphones — without constant calls or overflowing inboxes. Teamwire surveys make it easy to reassign shifts, even at short notice.
During emergencies or unexpected absences, all affected staff are informed immediately. Alerts and Push-to-Talk enable faster responses and better coordination.
When email, phone systems, or other software fail, Teamwire remains active as a secure fallback system. This keeps your care organization connected and fully operational, so patient care remains uninterrupted.
Routes, shift changes, and last-minute assignments can be coordinated in real time. This saves time and reduces communication errors in the fast-paced care environment.
Yes. Teamwire meets all requirements of the GDPR and is fully compliant with the NIS-2 directive. Your data is processed exclusively in certified German data centers — with no U.S. cloud, no access to address books, and no metadata analysis. Sensitive patient information stays protected at all times.
Yes. Teamwire can be securely used on private devices (Bring Your Own Device — BYOD) via Mobile Device Management (MDM) or app container solutions. All communication remains fully encrypted and completely separated from the rest of the device.
If a caregiver temporarily loses network coverage, Teamwire reliably buffers messages and delivers them automatically once the connection is restored. Push-to-Talk and broadcast functions can still be used to send critical information immediately.
Teamwire is designed specifically for professional communication — GDPR-compliant, centrally managed, and equipped with alerting and emergency functions, without any privacy risks. Yet it remains as simple, fast, and intuitive to use as WhatsApp.
Yes. External contacts — such as doctors, pharmacies, or partner organizations — can be added securely via invitation, with predefined permissions for temporary or permanent collaboration.
Depending on your organization’s size and requirements, Teamwire can be operational within just a few days. The app is so intuitive that little to no training is needed. Our experts assist with setup, role management, and integration — and our German-speaking support team remains available to help at any time.
Teamwire offers GDPR-compliant hosting in Germany — available as a public cloud, private cloud, or on-premise deployment. All data is stored exclusively within the EU and is fully protected from the U.S. CLOUD Act and other extraterritorial laws.
Yes. In addition to text messaging, Teamwire supports voice and video communication — ideal for quick coordination in everyday care.
Absolutely. Teamwire scales flexibly — from small care teams to large provider networks with multiple facilities. Deployment is simple and requires no complex IT infrastructure.
Teamwire is ISO 27001-certified, its hosting meets the BSI C5 standard, and it fully supports compliance with KHZG and NIS-2 regulations. This ensures care organizations are fully prepared for audits, inspections, and certifications.