Intuitive to use — just like familiar messengers
If you can use WhatsApp, you can use Teamwire — only it’s fully GDPR-, KHZG-, and NIS-2-compliant. No training. No complexity. No risk.
1:1 chats and group chats for every department
Create group chats and distribution lists for living areas, day or night shifts, administration, kitchen staff, or housekeeping. All relevant teams stay informed in real time — whether it’s about resident requests, duty roster changes, or operational updates.
Voice and video conferencing for quick coordination
Discuss issues instantly via voice or video calls with up to 30 participants — for example, during medication changes, emergencies, or last-minute care decisions.
Color-coded status and alert messages
Highlight important messages — such as emergencies, medical appointments, resident transfers, or shift changes — with color-coded alerts. Staff can see at a glance what requires their attention (with read receipts included).
Secure sharing of digital content
Send photos, videos, or documents — such as wound documentation, medication plans, or handover reports — straight to colleagues. All data transfers are encrypted and remain entirely within your organization.
Edit images and files directly
Highlight relevant areas, add notes, or anonymize personal data — all directly within the app. This keeps data secure while making communication and documentation more precise and reliable.
Quick coordination through surveys
Quickly coordinate working hours, shift changes, or task assignments. Results appear instantly in the chat, accelerating decision-making in everyday care.
Live locations for efficient coordination
Always know where caregivers, technical services, or on-call teams are located. This enables faster and more targeted coordination of activities or emergencies.
Available on all devices
Whether on a workstation PC, smartphone, tablet, or personal device — Teamwire runs on iOS, Android, Windows, Mac, Linux, and in any web browser. This ensures that every staff member remains reachable at all times.
Emergency alert & panic button
Trigger an alarm with a single tap — even if devices are muted. The panic button automatically sends the user’s location and a voice message, enabling staff to respond immediately and request targeted assistance.
Live locations for instant situational awareness
See where staff or on-call teams are at any time — for example, during night shifts or in large facilities with multiple buildings. A live map shows all active positions, enabling precise coordination and faster response times.
Push-to-Talk and broadcasts for quick coordination
Share important information with entire teams at once — without typing or waiting. With Push-to-Talk, staff can speak directly in the chat, while broadcasts deliver instructions or emergency alerts to all relevant personnel within seconds.
Full data sovereignty
All communication data stays within your organization or in certified German data centers — fully under your control and guaranteed free from third-party access or transfers outside the EU.
Robust encryption & zero-trust architecture
Every message, image, and file is protected by multi-layer encryption — including metadata. The zero-trust approach ensures that only verified users and authorized devices can access data, making it ideal for teams handling confidential resident and medical information every day.
Privacy by design & default
No tracking, no metadata analysis, and no access to address books. Teamwire is designed to automatically protect sensitive data — whether used for internal communication, documentation, or coordination with physicians.
Policy-based data retention
Define exactly how long messages, images, and documents are stored. Automated deletion routines help you meet data protection and documentation requirements efficiently — without additional effort.
Certified security that meets the highest European standards
Teamwire is ISO 27001 certified, its hosting meets the BSI C5 standard, and it adheres to all relevant security frameworks for the healthcare sector. This enables healthcare centers and nursing homes to reliably meet the strict requirements of GDPR, KHZG, and NIS-2.
Sovereign hosting in Germany – secure and flexible
Run Teamwire either in a certified German cloud or within your own IT environment. Our hosting meets ISO 27001 and BSI C5 standards and is fully compliant with GDPR and KHZG requirements — ensuring maximum data sovereignty and regulatory compliance.
Scalable solution for every organization
Whether you operate a nursing home, a healthcare center, or a larger group of facilities, Teamwire scales effortlessly with your needs. It can seamlessly connect multiple sites and support up to 100,000 users.
Maximum availability for mission-critical operations
Teamwire is designed for mission-critical environments. Its robust server architecture and clustered systems ensure continuous communication — even during network instability or technical failures.
Automatic backups and server failover
Ongoing data backups protect against data loss. In the event of an outage, Teamwire automatically switches to available servers, maintaining smooth and uninterrupted communication at all times.
Full control and IT independence
You retain full control over your data, access rights, and systems — with no dependency on U.S. providers or third countries. This keeps your organization sovereign, secure, and fully functional under any circumstance.
Central administration portal
Manage users, roles, teams, and permissions from one intuitive dashboard. Ideal for organizations with multiple facilities or complex operational structures.
Seamless integration with existing systems
Integrate Teamwire into your existing user management via LDAP or Active Directory. All updates synchronize automatically, saving time and reducing everyday IT workload.
Mobile device management (MDM/UEM)
Protect sensitive resident and medical data on mobile devices with encrypted containers. Teamwire supports all major MDM, EMM, and UEM solutions through AppConfig — making it perfect for both corporate devices and secure BYOD setups.
Audit-proof logging and compliance features
All administrative changes are automatically documented — ensuring full transparency, easy internal audits, and GDPR-compliant traceability.
Secure communication across multiple sites
Connect multiple facilities, care units, or external partners securely. Encrypted federation keeps every exchange protected, traceable, and fully under your control.
Nurses, physicians, administrative staff, and technical teams stay connected at all times through secure 1:1 and group chats. Relevant information about residents, medications, or patient rounds is instantly available to all responsible team members.
With Push-to-Talk, emergency alerts, and broadcasts, staff can react immediately and request assistance — without the delays of call chains or physical searches. Live location and real-time chat feedback enable fast, coordinated responses.
Handover notes can be digitally recorded in chat — clear, transparent, and traceable. This reduces misunderstandings and simplifies coordination across changing shifts. Even last-minute schedule changes or replacements can be managed quickly and directly — faster than any call list.
Sometimes the easiest way to document wounds, swelling, or medication details is with a photo. Teamwire makes this fast, secure, and fully GDPR-compliant.
Report issues, completed tasks, or service requests directly in chat and forward them to the right department. This keeps internal coordination smooth, efficient, and documented.
Healthcare facilities are increasingly targeted by cyberattacks. If phone systems or email become unavailable, Teamwire remains active as an independent communication channel — keeping your facility connected and fully operational.
Yes. Teamwire was specifically developed for the healthcare sector and meets all requirements of GDPR, KHZG, and NIS-2. All data is stored exclusively on German servers — secure, encrypted, and entirely under your control.
Yes. Every department — from nursing and social care to administration — can communicate securely using Teamwire.
Yes. Teamwire can be used safely on private devices thanks to containerization and centralized management.
Messages are buffered automatically and delivered as soon as the connection is restored.
Teamwire uses multi-layer encryption and a zero-trust security architecture. Every access attempt is verified, no metadata is analyzed, and all communication remains strictly within your organization.
Yes. We provide SDKs that allow you to integrate Teamwire seamlessly with your existing systems.
Unlike WhatsApp or Signal, Teamwire does not process private contact data, access address books, or store data outside Germany. Consumer apps generally fail to meet these requirements. Teamwire, on the other hand, is purpose-built for the healthcare sector — offering emergency functions, centralized administration, German hosting, and full GDPR compliance. The platform is fully encrypted, ensuring that even metadata is protected.
Yes. Teamwire is highly scalable and perfectly suited for large healthcare networks. Multiple facilities can be centrally managed and securely interconnected. The collaboration platform is ideal for operators managing several care homes or sites.
Implementation is quick and straightforward. Teamwire can be deployed within just a few hours or days, depending on the number of licenses. The software can be hosted on-premise or in a certified German cloud. Its intuitive design makes training unnecessary — staff can start using it immediately.
Simply click here to start a free trial or request a personal demo. Our experts will show you how Teamwire can make your communication more secure, efficient, and stress-free — helping you provide even better care for patients and residents while easing the workload on your staff.