Secure communication for hospitals – sovereign, reliable, and crisis-proof
Developed specifically for hospitals and clinics: fast coordination in daily operations, secure emergency communication, and effective collaboration between administration, medical staff, nursing, and IT teams.
Typical challenges in hospital communication
Hospitals today operate in a highly complex environment that demands medical precision, organizational efficiency, and robust technical security. Every day, countless pieces of information must be transmitted, prioritized, and documented within seconds.
Why Teamwire is the best messenger for hospitals
100% GDPR-, KHZG-, and NIS-2-compliant hospital communication
In hospitals, data protection is critical on two levels: for sensitive patient information and for the IT systems that keep operations running. Teamwire safeguards both — with full data sovereignty, modern encryption, and a security architecture built specifically for healthcare environments.
Complete data sovereignty
Maintain full control over patient and internal hospital data. Decide where it’s stored and who can access it. All data is hosted exclusively on German servers — with guaranteed protection from third-party access.
Strong encryption and zero-trust architecture
Teamwire protects all messages, metadata, and files using both transport and payload encryption. Based on a zero-trust security model, every device and user is verified before access is granted — ensuring maximum system integrity.
Privacy by design and by default
No tracking, no metadata analysis, no address book access. Teamwire is built from the ground up to protect sensitive health and personnel data — automatically and by default.
Policy-based data retention
Define exactly how long messages and media files are stored. Automated deletion routines help you comply with internal documentation and retention policies with ease.
Certified security
Teamwire is ISO 27001-certified annually, and its hosting partners are BSI C5–audited. This ensures hospitals benefit from a communication platform that demonstrably meets all GDPR, KHZG, and NIS-2 requirements.
Stay connected – even during IT outages or cyberattacks
In healthcare, every minute counts. When IT systems or hospital networks go down, Teamwire remains fully operational as a secure communication platform — independent of central servers or external cloud services. This ensures that doctors, nurses, and administrative staff can continue to act and coordinate effectively, even in emergency situations.
Sovereign Hosting – On-Premises, Private Cloud, or Public Cloud
Choose where to run Teamwire: in your own data center or within certified German cloud environments. All hosting options are ISO 27001 and BSI C5 certified and fully compliant with KHZG and GDPR requirements.
Scalable Architecture for Hospitals of Any Size
Whether you’re a university hospital or a regional clinic, Teamwire scales flexibly to meet your needs — even across multiple locations.
Maximum Availability for Mission-Critical Processes
Teamwire is purpose-built for mission-critical environments. Cluster servers ensure exceptional system resilience and provide a stable foundation for communication — even in the event of system failures or network disruptions.
Regular Backups and Automatic Failover
Continuous backups protect your data, while automatic server switching ensures communication continuity if an outage occurs.
Full Access Control and IT Independence
System, API, and data access remain entirely under your control — with no dependency on U.S.-based services or third-party providers. You retain full sovereignty over your data and communication infrastructure.
Powerful emergency features for critical situations in daily hospital operations
Whether it’s a medical emergency, a system failure, or a major incident — Teamwire ensures your hospital remains fully operational at all times. With purpose-built emergency features, doctors, nurses, and administrators can communicate quickly and securely, even under intense pressure.
Emergency alert and panic button
A patient in distress? An emergency on the ward? Trigger an alert with a single tap — instantly overriding any active mute settings. The panic button automatically transmits the initiator’s location and a voice message, enabling teams to respond immediately and coordinate assistance precisely.
Live locations for rapid response coordination
See in real time where your colleagues are — whether in the emergency department, the operating room, or on the ward. A live map displays all shared positions, allowing teams to coordinate efficiently and save valuable time.
Push-to-Talk and broadcast
Use Push-to-Talk (PTT) to send voice messages that play automatically within a selected chat. Broadcasts let you deliver urgent updates to hundreds of recipients at once — ideal for reaching all hospital staff with a single tap.
Critical information — exactly where it’s needed
Teamwire enables secure, fast, and seamless communication across medical, nursing, IT, administrative, and technical departments. Information reaches the right people instantly, helping teams make faster, well-informed decisions.
Intuitive interface — just like familiar messengers
Anyone who’s used WhatsApp or similar tools will feel right at home — but with full GDPR and KHZG compliance. No lengthy onboarding, no training required.
1:1 chats and interdisciplinary group chats
Create dedicated groups in just a few clicks — for wards, operating teams, nursing services, technical staff, or crisis units. This keeps all relevant personnel informed in real time.
Voice and video conferencing for instant coordination
Talk directly with colleagues — for example, between the emergency department, radiology, and the operating room. Video calls enable immediate assessments and feedback, even across different hospital sites.
Color-coded status and alert messages
Visually highlight key information in chats — such as bed relocations, surgery schedule changes, or system outages. This helps teams instantly recognize priorities and respond quickly (with read receipts included).
Securely share and edit images, documents, and critical information in seconds
Teamwire complements established channels such as email, phone, and pager systems with modern, mobile communication. This ensures information flows faster, more securely, and more transparently between wards, operating rooms, emergency departments, and administrative units — across all devices and in real time.
Secure sharing of digital content
Share photos, videos, and documents directly with colleagues — such as lab results, wound documentation, or medical reports. All data transmissions are encrypted and stay entirely within your hospital’s IT infrastructure.
Edit images and files directly
Highlight relevant areas, add notes, or anonymize patient data — all directly within the app. This ensures full data protection while keeping communication precise and efficient.
Quick coordination through surveys
Coordinate shift changes, availabilities, or meeting times with just a few clicks. Results appear instantly in the chat, enabling teams to make quick, informed decisions amid the fast pace of hospital operations.
Live locations for better coordination
See at a glance where teams or service vehicles are — for example, during internal transports or emergency responses. This creates clear responsibilities and enables faster response times.
Available on all devices
Teamwire is available on iOS, Android, Windows, macOS, Linux, and as a web client in your browser.
Effortless management of all users, devices, and security policies
Hospitals operate under stringent security requirements and complex IT infrastructures. Teamwire streamlines administration by allowing all users, devices, and communication policies to be managed centrally — secure, efficient, and fully compliant.
Central administration portal
Easily manage users, devices, roles, and permissions through an intuitive dashboard — ideal for large hospital networks and healthcare providers with multiple sites.
Seamless integration with hospital systems
Integrate Teamwire seamlessly with your existing user directory via LDAP or Active Directory. All updates synchronize automatically, reducing administrative overhead and preventing errors.
Mobile application management (MDM/UEM)
Safeguard sensitive hospital data with encrypted containers and manage devices through MDM, EMM, or UEM solutions via AppConfig. BYOD is secure and controlled, enabling doctors, nurses, and other staff to safely use their own smartphones.
Audit-ready logging and compliance tracking
All administrative changes are automatically logged — ensuring transparency, audit readiness, and compliance with KHZG, NIS-2, and GDPR.
Federation between institutions and partners
Securely connect multiple sites and collaborate with external partners — such as emergency services, laboratories, or public authorities — through an encrypted, federated infrastructure.
Additional powerful features that elevate hospital communication to the next level
Read receipts and delivery reports
Instantly see who has read your messages — visible to everyone in a group chat. Ideal for handovers, emergencies, or ward coordination to ensure no critical information is overlooked.
@Mentions for targeted communication
Draw colleagues’ attention to urgent messages — for example, during emergencies, transport requests, or surgical coordination. @Mentions override mute settings to ensure that critical information always reaches the right people.
Pinned messages
Pin up to five key messages — such as emergency contacts, procedures, or current instructions — at the top of a chat. This keeps essential information visible at all times — even in high-volume chats.
Easy map editing
Highlight up to ten key points (“Points of Interest”) on digital hospital maps — such as emergency rooms, ambulance access points, or evacuation routes. With integrated third-party mapping tools like ArcGIS (ESRI), you maintain clear situational awareness even during large-scale incidents.
Data minimization
Teamwire processes only the data strictly required for secure operation — fully aligned with hospital data protection standards and GDPR compliance.
Powerful integrations
Teamwire offers SDKs and APIs for seamless integration with third-party systems and services.
Organizational directory designed for hospitals
Access all contacts across your organization through a centralized, structured directory — from wards and departments to specialized and emergency teams. Create custom distribution lists and user profiles to ensure smooth, reliable internal communication.
Common use cases in hospitals
Whether in the emergency department, operating theatre, or administration — every second counts in a hospital. As a secure messenger for hospitals, Teamwire ensures that information reaches exactly where it’s needed: securely, fully GDPR compliant, and in real time. This enables seamless collaboration even when systems fail or every minute can determine the success of a treatment.
Send images, videos, lab results, or documents directly and securely via Teamwire — with optional integration into your hospital information system (HIS). This ensures patient data remains protected and workflows run smoothly.
Notify all relevant staff simultaneously in the event of emergencies or short-notice deployments — via alerts, distribution lists, broadcasts, or push-to-talk. Faster and more efficient than any call chain or email list.
With live locations, push-to-talk, and group chats, emergency, admissions, and surgical teams coordinate in real time — so the trauma room is ready before the patient even arrives.
When email, phone, or hospital systems fail, Teamwire remains active as an independent communication channel — mobile, secure, and resilient. You stay fully operational, ensuring continuous patient care.
Frequently Asked Questions (FAQs)
Yes. Features such as alerting, live location, and push-to-talk make Teamwire ideal for time-critical communication — whether in the trauma room or during surgical preparation.
Yes. Open interfaces enable seamless integration with systems such as HIS or ERP platforms.
Teamwire is fully GDPR compliant, end-to-end encrypted, hosted in Germany, and therefore not subject to U.S. laws such as the CLOUD Act. It is specifically designed for professional use and includes emergency features, centralized administration, and audit-ready archiving.
Yes. Teamwire was developed specifically for the healthcare sector and fully complies with all GDPR and KHZG requirements. All communication is end-to-end encrypted, and all data is stored exclusively on servers in Germany — with no access for third parties.
Yes. Thanks to MDM and containerization strategies, Teamwire can be securely used on BYOD (Bring Your Own Device) smartphones — without compromising security or data protection.
Teamwire offers GDPR-compliant hosting in Germany — available as public cloud, private cloud, or on-premises deployment, depending on your organization’s security requirements and infrastructure.
Absolutely. Teamwire fulfills all regulatory requirements for critical infrastructure and healthcare organizations — including KHZG, NIS 2, GDPR, and ISO 27001. This ensures hospitals are fully prepared for audits, inspections, and certifications.
Teamwire uses multi-layer encryption and is built on a zero-trust security framework. No analysis or processing of metadata is performed. This guarantees that patient data and clinical information remain confidential at all times.
Teamwire remains fully operational even when central systems or networks fail. With sovereign hosting, redundant server structures, and emergency features — such as alerting, push-to-talk, and fallback communication — your hospital remains functional and responsive even in crisis situations.
Yes. Teamwire supports organizations with over 100,000 users and can be operated across multiple sites — ideal for hospital groups, healthcare networks, and public-sector providers.
Implementation is fast and straightforward. Teamwire can be deployed on-premises or in a certified German cloud. Thanks to its intuitive interface, no extensive training is required — staff can start working productively right away.
Simply use the buttons on this page to start a free trial or request a personal demo. Our experts will show you how Teamwire can make your hospital communication faster, more secure, and more efficient.