Ready to respond when lives are on the line
Teamwire helps firefighters act faster, save lives, and coordinate operations with precision – through purpose-built features and complete data sovereignty.
Challenges in fire and rescue communication
When responding to a house fire, a traffic accident, or a major storm, every second can make the difference. Yet communication channels are often overloaded or fragmented. Radio frequencies are limited, feedback gets lost, and not everyone is reachable at all times. Many fire departments still rely on insecure consumer apps like WhatsApp – putting sensitive data and mission safety at risk. As a result, conventional communication systems quickly reach their limits.
Why Teamwire is the best messenger for fire brigades
Instantly share situation reports and mission data
Teamwire provides purpose-built features for every emergency scenario – seamlessly complementing radio communication and ensuring faster, more effective coordination.
Share digital content
Easily send photos, videos, documents, or calendar data to visualize mission details for your team.
Quick photo editing
Add annotations or text directly to images. Blur sensitive details or crop pictures to highlight what matters most.
Push-to-Talk interface
Use PTT as a backup for radio communication – voice messages are automatically played in the selected chat. Future integration with MCx for PTT is also planned.
Emergency alerts and panic button
Trigger alerts that override silent mode on all devices. When the panic button is pressed, location and voice recordings are automatically captured and shared.
Stay in control with real-time visibility
Teamwire keeps command centers and field units fully informed. Real-time location sharing, map integration, and augmented reality features enable clear coordination and quick decisions when every second counts.
Interactive map tools
Mark up to 10 “Points of Interest” – such as search zones, base points, or water sources – and integrate external map data like ArcGIS (ESRI).
Live locations
Share your position in real time with other responders. The shared map view provides a fast, detailed overview for efficient mission control.
Augmented reality view
Display live locations directly through your camera feed to simplify on-site coordination.
All responders connected through one channel
When a fire breaks out or a major incident occurs, time is critical. Teamwire ensures fast, reliable communication across all responders – without delays or information gaps.
Familiar, intuitive interface
Anyone who can use WhatsApp can use Teamwire right away.
1:1 and group chats
Create mission-specific chats with just a few clicks – tailored to your team’s needs.
Voice and video conferencing
Speak in real time with up to 30 participants. Video calls provide live visuals directly from missions and incident sites.
Color-coded attention messages
Highlight important information or updates in color for quick recognition and acknowledgment.
Communicate securely – Without U.S. surveillance
Our standard is uncompromising security and 100% data sovereignty – for complete control at all times.
Strong encryption
Multiple layers of encryption secure transport, payload (including metadata), messages, and stored data.
Full data sovereignty
You decide where data is stored, how long it’s retained, and who can access it. EU data sovereignty is part of our DNA.
Privacy by design and default
We prioritize privacy at every level: anonymization, no metadata analysis, and no access to address books.
Data retention policies
Set custom storage durations for devices and servers, with automatic deletion options.
Certified security
Teamwire is ISO 27001 certified annually and complies with key standards such as BSI C5.
A reliable solution that works even in a crisis
Teamwire serves as the perfect backup and fallback solution. It runs independently of your main IT – so even if systems go down, you stay connected.
Scalable architecture
Designed for organizations with over 100,000 users.
High availability
Clustered server infrastructure ensures reliability in mission-critical environments and supports top-tier SLAs.
Flexible hosting options
Host Teamwire on-premise, in a private cloud, or public cloud in Germany – all ISO 27001 and BSI C5 certified.
Full access control
Only authorized users can access the system or APIs – full control stays with you.
Continuous backups
Regular automated backups and seamless server failover keep operations running.
Centrally manage all teams with ease
Teamwire eliminates the chaos of managing multiple communication tools. With our intuitive admin dashboard, you can manage users, devices, and access rights with just a few clicks.
Admin portal
Easily manage user access, integrate LDAP/Active Directory, and rely on audit-proof archiving and reporting.
Comprehensive mobile application management
A secure encrypted container protects data even on BYOD devices. Compatible with all MDM/EMM/UEM solutions via AppConfig.
Federation connectivity
Connect securely with selected organizations by linking Teamwire servers via federation.
Additional features for fire and rescue communication
Quick polls
Schedule shifts or gather feedback instantly and view results directly in chat.
Reply & forward
Respond precisely or forward key messages easily.
@Mentions
Tag teammates to draw attention – mentions override silent mode.
Read receipts & reports
Instantly see who’s read your messages.
Pinned messages
Pin up to 5 key messages at the top of the chat for ongoing operations.
Apple CarPlay support
Coordinate missions on the go via CarPlay.
Cross-platform compatibility
Available on iOS, Android, Windows, macOS, Linux, and web client.
Full legal compliance
100% GDPR-compliant and aligned with all EU data protection laws.
Data minimization
Only data required to deliver the service is processed.
Close chats
End conversations with one click for better structure and data hygiene.
Organization directory
Manage contacts, distribution lists, and profiles for all departments and units.
Powerful integrations
SDKs and APIs enable seamless connection with third-party systems.
Typical use cases for fire and rescue services
Whether facing a major fire, a hazardous materials incident, or a natural disaster, Teamwire serves as a reliable messenger for fire brigades, keeping command centers in control. It enables precise coordination and keeps all teams informed in real time. With live location tracking, alerts, augmented reality, and secure documentation, Teamwire is an essential communication solution — both during operations and in everyday fire service routines.
Send instant alerts that break through silent mode. See real-time availability, assign teams, and manage commands and updates via group or broadcast chats – fully integrable into existing dispatch systems.
Maintain full visibility: Live locations show where vehicles and crews are, while AR features support visual navigation. Mark water sources, risk zones, and deployment areas directly on maps.
Share photos, videos, and live feeds directly from the scene to support fast, informed decisions. Mark hazard zones, split teams, and coordinate via push-to-talk or video calls – all within one secure system.
During floods, storms, or blizzards, every update counts. Teamwire keeps all responders connected in real time, sharing live maps and alerts about new hazards via broadcast or push-to-talk.
Document photos, videos, and mission reports directly in Teamwire. Everything is automatically archived in compliance with regulations – ensuring complete, traceable records for analysis and debriefing.
Stay operational even during blackouts. Alerts and notifications break through silent mode, ensuring communication continuity when systems fail.
Beyond emergencies, Teamwire supports everyday communication: share schedules, training materials, or meeting invites, and collect responses via polls – keeping everyone up to date, from the station to the field.
Frequently Asked Questions (FAQs)
Teamwire is a secure, GDPR-compliant messenger for public safety organizations. It provides a reliable, mission-critical communication platform with features built specifically for fire and rescue operations.
Unlike WhatsApp, Teamwire fully meets all government-grade security and privacy requirements. It’s built on a Zero-Trust architecture, offers full data control and encryption, and can be deployed on-premise or in a certified German cloud environment – 100% GDPR-compliant.
No – Teamwire complements radio. While radio handles voice transmission, Teamwire securely shares images, videos, locations, and operational data – perfect for parallel, multimedia communication.
The most important features include:
- Push-to-Talk (walkie-talkie mode)
- Alerts with response tracking
- Live location sharing and mission maps
- Augmented reality and Points of Interest
- Secure image and video sharing with editing
- Group and broadcast messaging
- Distribution lists for operational units
- Video conferences for situation briefings
Yes. Teamwire runs on mobile data or Wi-Fi – ideal as a backup when radio networks are overloaded or unavailable.
Yes, as long as a data or Wi-Fi connection exists. Teamwire is built for high-availability environments and can operate in redundant private-cloud or on-premise setups.
You can host Teamwire in a certified German public or private cloud, or locally on-premise – depending on your IT policies and data protection requirements.
Teamwire meets the highest standards:
- GDPR compliant
- Zero-Trust architecture
- Hosting in Germany
- ISO 27001 and BSI C5 certified
- Advanced encryption including metadata
- Audit-proof archiving
- Centralized administration and fine-grained access control
Absolutely. Teamwire is quick to deploy, easy to use, and works seamlessly even without dedicated IT infrastructure. It supports BYOD while remaining fully GDPR-compliant.
You can start a free 14-day trial or schedule a personalized demo with our team to explore how Teamwire fits your operational needs.