Secure Third-Party Integrations | Teamwire App

Auto-retrieve data via third-party integrations

Automate processes. Improve collaboration. By linking applications for the exchange of information.

Integrationen

Seamless third-party integration for maximum efficiency

Connect Teamwire to your existing IT systems – automate processes, improve collaboration and speed up workflows. Teamwire adapts to your systems and processes.

Connected workflows

Easily connect to external systems like CRM, ERP, hospital information systems, IoT platforms, and more through flexible interfaces and APIs.

Faster decision-making

Automate workflows and access critical information in real time to reduce response times and increase operational efficiency.

Streamlined, secure communication

Enable secure, company-wide communication that integrates seamlessly into your processes. Our collaboration tool adapts to your individual needs.

Your paths to optimal third-party integration

Third-party system integrations

Linking any applications for automatic information exchange

IT environments are often heterogeneous and comprise a variety of systems. Teamwire integrates flexibly into your existing IT landscape so that important information can be transmitted faster, more securely, and automatically.

Teamwire offers SDKs and APIs for connecting to third-party software and services. Most Teamwire features are available for integration via these APIs.

With our SDKs and APIs, you can develop everything you need to increase your productivity through automated communication.

Third-party-system-integrations

What you can develop with our SDKs

Document management & file exchange

Share files in Microsoft Office and PDF formats.

Customer Relationship Management (CRM)

Enable the direct exchange of customer data and sales information.

Enterprise Resource Planning (ERP)

Resource planning can be called directly, simplifying coordination.

Hospital Information System (HIS)

Resource planning and patient data directly accessible for easier coordination.

Project management tools

Immediate updates on project progress and easy checking of project statuses.

IT help desk

Always monitor the status of customer tickets.

Human resources tools

You are always informed about HR and financial issues and maintain a better overview.

Business intelligence software

Direct analytics queries made easy.

Chatbots

Automation for faster processes and focused work

Smart integrations enable bots to respond to requests or automatically send messages based on certain events.

Teamwire offers SDKs, APIs and examples to enable you to develop your own chatbot solutions.

Chatbots can send messages, generate responses, or retrieve information from other systems. This reduces manual effort and relieves employees, allowing them to focus on essential tasks.

Chatbots

Application Examples

Reset password

Automatically reset passwords via chatbot integration.

Query FAQs or order status

Receive automatic responses to frequently asked questions or status updates on orders.

Create support tickets

Have support tickets created automatically.

Make bookings

Make reservations for hotels, flights, trips, etc.

Send of payrolls

Automate the sending of your employees’ payrolls.

Get intranet notifications

Always monitor the status of customer tickets.

Query project management statuses

Send automated updates on project status queries.

Password exchange and two-factor authentication

Easily change passwords and secure important data with 2FA.

How can you seamlessly connect your third-party systems to Teamwire?

Frequently asked questions (FAQs)

Teamwire can be flexibly connected to almost all common business and specialist applications, including CRM, ERP, HIS, HR, BI, alerting and IoT systems. We offer SLAs and APIs that you can use to build custom integrations – ideal for heterogeneous IT landscapes in the public sector and critical infrastructure.

  • Less manual work, fewer errors.

  • Faster decisions, as relevant information arrives automatically in Messenger.

  • More efficient processes, because systems no longer need to be checked separately.

  • Higher productivity, as updates are provided in real time.

  • Secure, traceable communication, ideal for critical infrastructure and public authorities.

Teamwire can be connected directly to HIS systems, patient management and medical workflows:

 

  • Retrieval of patient data
  • Status reports from wards
  • Resource availability (beds, staff, equipment)
  • Notifications from IoT or monitoring systems

 

This greatly speeds up internal coordination – with full GDPR compliance.

The effort involved depends on the target system and your internal skills in this area. However, most integrations can be implemented quickly. Many organisations are up and running within a few weeks.