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The secure messenger for security services

Close communication gaps before they compromise security

When your job is to protect people, property, and assets, Teamwire keeps every team connected. Report incidents faster, coordinate more efficiently, and document operations securely — all in one app.

Branche Sicherheitsdienste

Communication challenges in security operations

In private security operations, a single delay or misunderstanding can be the difference between control and chaos. Traditional radio often falls short — and consumer messengers like WhatsApp pose serious data risks. Teamwire closes the critical gaps in your operational communication.

Digital radio isn’t enough
Images, videos, documentation, or live locations can’t be transmitted effectively.
WhatsApp & Co. are a risk
Insecure consumer apps expose client data and violate compliance requirements.
Time-critical incidents
During escalations or threats, real-time coordination between field teams can be lifesaving.
Client data protection
Customers in sectors such as banking, industry, or events demand GDPR-compliant communication.
Lack of traceability
Without structured reports and secure archiving, documentation and compliance gaps emerge.

Why Teamwire is the best messenger for security services

The perfect complement to radio

Share images, reports, and more — instantly

Radio remains essential for security teams, but it reaches its limits when visual or digital information is needed. Teamwire extends traditional communication with secure, multimedia functions.

Share digital content

Send photos, videos, voice notes, files, or schedules and give your team the visual context that radio alone can’t deliver.

Fast photo editing

Highlight key details or blur sensitive areas directly in the app — turning every image into a precise source of information.

Emergency alerts and panic button

In critical moments, one tap is all it takes: alerts override silent mode, while location and voice messages are sent automatically — ensuring safety even under threat.

Push-to-Talk

Turn Teamwire into a digital radio. Especially useful for event security or mobile patrols, Push-to-Talk enables instant voice coordination without overloading radio frequencies.

digitale Inhalte teilen
Schnellbearbeitung
Notfallalarm
Push to talk

Full operational awareness

Better visibility for faster, smarter coordination.

Live location sharing, advanced maps, and augmented reality give security teams complete control — ensuring informed, effective decisions in every situation.

Live location sharing

Share your real-time location with colleagues. A configurable map displays all team members and details — ideal for coordinated patrols or cash-in-transit missions.

Easy map editing

Mark security zones, checkpoints, or critical areas directly on the map. For large events, integrations like ArcGIS simplify mission planning and coordination.

Augmented reality

You can use the camera function to visualize deployment areas or movements within the real environment. This makes coordination much easier, especially during large events or across wide areas.

Live-Location-Karte
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Augmented Reality

Seamless communication without gaps

Critical information at your fingertips

Security work demands fast, secure information exchange between field teams and the control center. Teamwire saves valuable time and ensures nothing is missed.

As intuitive as WhatsApp — but fully secure

Familiar, easy to use, yet built for professional, fully encrypted communication.

1:1 and group chats

Create individual or team channels in seconds — for event crews, building guards, or shift teams.

Voice and video calls

Host real-time discussions with up to 30 participants. Video calls provide live visuals from the scene.

Color-coded status messages

Highlight important updates or alerts with color coding to draw instant attention (with read receipts included).

intuitiver Chat
1:1-Chats, Gruppenchats, Broadcast
Sprach- und Videokonferenzen
Notiz und Hervorhebung

Maximum security and total data protection

Simple, fully compliant communication

Teamwire ensures complete GDPR compliance and end-to-end security — for total control over your operational data at all times.

Full data sovereignty

You control where data is stored, how long it’s retained, and who can access it.

Strong encryption

Multi-layer encryption protects against unauthorized access — even for metadata.

Privacy by design and default

No metadata analysis. No address book access. No hidden data collection.

Data retention policies

Define your own retention rules and automate deletion for optimal compliance.

Certified security

Teamwire is ISO 27001 certified and BSI C5 audited — meeting the highest European security standards.

professionelles Audit-Protokoll
Datenschutz
Zugang für Prüfer
Daten-retention-Richtlinien
Sicherheitszertifizierung

Sovereign hosting and reliable communication

A dependable solution — even in critical situations 

Whether protecting facilities, transporting valuables, or securing major events — communication must never fail. Teamwire operates independently of your central IT, ensuring reliable, continuous coordination.

Sovereign hosting

Choose from on-premise, private, or public cloud hosting in Germany — with full data sovereignty guaranteed.

Scalable architecture

From regional security firms to global providers with over 100,000 users, Teamwire scales effortlessly.

Complete access control

All system and API access is protected — you retain full control over roles, data, and permissions.

High availability

Clustered servers ensure stability, even during peak communication loads.

Continuous backups

Regular backups and automatic failover guarantee uninterrupted communication, even if a system fails.

Hosting Optionen
Verzeichnis, Skalierbarkeit
Aktivieren von Bots und API-Zugriff
höchste Verfügbarkeit
Permanente Backups

Professional administration

Central management for all teams, devices, and data

Put an end to fragmented communication. Teamwire’s intuitive admin dashboard lets you manage users, devices, and data from one place — securely and efficiently.

Administration portal

Manage users, devices, and access rights with just a few clicks. Integrate LDAP/Active Directory and ensure full compliance with audit-proof logs.

Comprehensive mobile management

An encrypted container prevents data loss — even on BYOD devices. Teamwire supports all major MDM, EMM, and UEM systems.

Federation for cross-organizational collaboration

Connect securely with other organizations via federation — enabling trusted, encrypted communication between different Teamwire servers.

Professionelle Administration – Dashboard
Umfassendes Management mobiler Apps
Föderation

Additional features for security teams

Quick polls

Instantly collect availability or status feedback for rapid decision-making.

Read receipts and reports

See who has read each message — essential for accountability.

Replies, forwards, and @mentions

Keep communication clear and focused, even under pressure.

@mentioning users

Alert chat members to messages with @. These mentions bypass mute settings and users will receive a notification.

Pinned messages

Keep up to five key messages visible at the top of any chat.

Apple CarPlay

Coordinate safely while on the move.

Cross-platform compatibility

Available on iOS, Android, Windows, macOS, Linux, and web.

Regulatory compliance

Fully compliant with GDPR, NIS 2, and DORA.

Data minimization

Only essential data is processed — nothing more.

Close chats

End inactive chats with one click to improve clarity and data security.

Organization directory

Access contacts, distribution lists, and role profiles across your teams.

Powerful integrations

SDKs and APIs connect seamlessly with third-party systems.

Teamwire in action

Typische Anwendungsfälle im Sicherheitsdienst

Fail-safe communication when it counts. As a secure messenger for security services, Teamwire is the GDPR-compliant collaboration tool for critical missions with the highest security requirements.

Capture photos or videos from the site for immediate situational awareness. Send them to the control center instantly. In emergencies, guards can trigger alarms, share locations, and provide live updates — all securely documented.

At concerts, sports events, or demonstrations, Teamwire enables real-time coordination between mobile teams and HQ. With Push-to-Talk, broadcasts, and live locations, coordinators maintain full oversight and deploy staff precisely.

High-risk operations demand secure communication. If incidents occur, staff can trigger alerts, share evidence, and transmit location data instantly. Preparation is just as easy — send photos and instructions securely before departure.

Patrols can document incidents, share images, or report irregularities immediately. With panic alerts and live location sharing, lone workers stay protected even when operating alone.

During disturbances or aggressive behavior, teams can alert all relevant units simultaneously, request backup, and document the situation in real time.

Even during IT disruptions or network failures, Teamwire remains operational as a fallback system — keeping teams connected and missions on track.

Nearly one in five employees works alone at times — especially in private security. Teamwire provides instant alarms, automatic location sharing, and escalation workflows, ensuring rapid response and higher personal safety.

Frequently Asked Questions (FAQs)

Teamwire is a highly secure, GDPR-compliant collaboration app designed for mission-critical operations. Whether facility protection, event security, cash transport, or patrol service — Teamwire enables encrypted real-time communication and seamless coordination directly from the field.

Yes. Teamwire follows the highest data protection standards: Zero-Trust security model, full encryption (including metadata), 50+ configurable policies, centralized administration, and hosting exclusively in Germany — on-premise, private, or public cloud.

For security companies, Teamwire offers, among other things:

 

 

  • Alerts and escalation messages
  • Live location and route tracking
  • Push-to-Talk (walkie-talkie mode)
  • Augmented reality and points of interest
  • Incident groups and checklists
  • Secure transfer of photos, videos, and reports
  • Structured documentation of incidents and operations

WhatsApp doesn’t meet industry compliance standards, isn’t GDPR-compliant, and is subject to the U.S. CLOUD Act. This creates significant data protection and confidentiality risks. Teamwire offers a professional, legally compliant alternative built for security operations.

No — Teamwire complements radio. While radio covers voice, Teamwire enables secure communication via text, images, videos, files, and live locations — ideal for complex missions and fast situational awareness.

Yes. Teamwire runs independently of central IT and remains fully operational during cyberattacks or network disruptions.

Security companies can choose between on-premise, private cloud, or public cloud hosting in Germany — each ensuring full data sovereignty and compliance with European standards.

Simply start a free 14-day trial or request a personalized demo — our experts will align the setup with your specific operational requirements.