Cloud And Self-hosted Messenger | Teamwire App

Choose the right hosting option for your needs

Tailor-made hosting for your IT infrastructure: A self-hosting messenger that delivers maximum security, 100% data sovereignty, and absolute flexibility.

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User administration and user management

Secure communication starts with the right hosting model

Data security and compliance are crucial for public safety, authorities, and the critical infrastructure sector. The hosting model determines where data is stored, who can access it, and how effectively security requirements are met. A self-hosting messenger strengthens control across all of these dimensions.

Public Cloud, private cloud, on-premise

Choose the hosting solution that best suits your requirements.

Maximum security & reliability

Highest security standards for maximum reliability. Store your data in an ISO 27001-certified cloud.

100% GDPR-compliant & data sovereign

You can rely on comprehensive data protection and state-of-the-art security measures.

GDPR-compliant hosting in Germany

German public cloud

Are you looking for a secure, scalable, and fail-safe cloud solution that eliminates concerns about infrastructure and maintenance? Then our IONOS Cloud is the perfect solution.

100% GDPR-compliant

Your data is 100% GDPR-compliant and stored in German data centers. This means no risk from US clouds or other insecure clouds outside the EU. You always have complete control over your sensitive data.

Fail-safe communication

Our sophisticated infrastructure ensures stable, fail-safe communication. It is ISO-27001- and BSI-C5-certified. This guarantees availability even in crises and minimizes the risk of sudden server problems or data loss to almost zero.

High scalability

Using our German cloud, the rollout of Teamwire is quickly scalable and can be carried out without requiring an investment in hardware. This ensures flexibility for future growth and keeps IT lean and cost-efficient.

Ideal for: Companies, authorities, and organizations that need a secure, ready-to-use cloud solution with minimal IT effort.

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exclusive environment with complete control

Private cloud

Would you like to use a private cloud and enjoy the convenience of your cloud infrastructure? No problem. You can host Teamwire in a data center of your choice.

Maximum security

All data is stored in a separate, dedicated cloud cluster. This ensures maximum security and compliance for sensitive information. The IONOS Private Cloud, for example, is certified to the highest standards, namely ISO 27001.

Complete control

With the "Private Cloud" solution, you have full control over access rights and security policies at all times and minimise the risk of internal security incidents, as your cloud offers protection against unauthorised access.

Ideal for: Companies, authorities, and organizations with strict security guidelines that require an exclusive cloud environment.

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maximum data sovereignty on your servers

On-premise

You don't use external cloud solutions and want to host your data entirely on your IT infrastructure? Then set up Teamwire on-premise.

Maximum control

With this solution, all data remains in your infrastructure. This means absolute data sovereignty, maximum control, and no options for external access.

High efficiency

Teamwire is fully integrated into existing IT systems. This solution is perfect for organizations with own IT teams and ensures more efficient processes using existing security mechanisms.

Complete independence

There is no dependency on third-party providers or global cloud platforms. This means 100% independence for your data as Teamwire is fully integrated into existing IT systems.

Ideal for: Companies, government, and organizations that want to maintain maximum control over their data and fully integrate Teamwire into their IT environment.

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Fail-safe and scalable hosting

Highly available infrastructure

The base for fail-safe communication Highest service level agreements (SLAs), regardless of which option you chooseRegular backups and the ability to switch between servers automaticallyCluster servers for mission-critical environments

Leading in scalability and performance

Perfect fit for large teams, too Highly scalable architecture for up to 100,000 employeesReliable push notificationsHigh-performance messaging service even under heavy loadEasy deployment in complex firewall and network infrastructures

Easy maintenance

Automatic maintenance and updates Regular updatesSmooth and fast server maintenanceQualified support based on service level agreements (SLAs)

The architecture of secure communication

Teamwire offers everything you need for secure, highly available, and compliant communication: state-of-the-art communication features, data-sovereign hosting, and centralized control.

Föderation

Federation

Teamwire Federation enables true interoperability between teams and organisations, providing seamless and secure collaboration across company boundaries. Without compromising data control.

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Professionelle Verwaltung

Professional administration

Manage everything in one place: you centrally control all aspects of communication. From user management to security and compliance settings to configuring specific organizational parameters.

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Integrationen

Third-party integrations

Connect Teamwire with your existing IT systems to automate processes, improve collaboration, and accelerate workflows. It adapts to your systems and processes thanks to its flexibility.

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Frequently asked questions (FAQs)

Teamwire can be operated in three variants: German public cloud, private cloud or on-premise in your own infrastructure. Thanks to our partner IONOS, we meet the highest security, data protection and compliance requirements – including ISO 27001, BSI C5 and full GDPR compliance.

That depends on your compliance requirements, your IT strategy and the desired level of data sovereignty:

 

  • Public cloud: Minimal IT effort, maximum scalability, ready to use immediately.
  • Private cloud: Dedicated, isolated environment for particularly sensitive areas.
  • On-premise: Maximum data sovereignty, completely under your own control.

 

Teamwire supports you in finding the optimal solution for your organisation.

  • Public cloud: Shared but strictly isolated cloud infrastructure in German data centres (IONOS), fully managed, highly scalable. ISO 27001 and C5 certified and 100% GDPR compliant.

 

  • Private cloud: A completely separate, dedicated cluster with exclusive hardware and network isolation – ideal for particularly strict security policies.

Yes. All data is stored exclusively in Germany, is subject only to EU law and is free from US regulations such as the CLOUD Act. This means that all communication data remains protected from access by foreign authorities – a key compliance issue for critical infrastructure, public saftey, authorities and administration. And it is also 100% NIS 2-compliant.

Yes. Regardless of the hosting, all standard and business functions, emergency functions, the dashboard, AR features, map functions, live locations, push-to-talk and all messaging functions are fully available.

Teamwire actively supports organisations in meeting NIS-2 requirements, particularly in the areas of:

 

  • Risk management
  • Communication security
  • Operational security
  • Data sovereignty and confidentiality

 

German hosting and zero-trust architecture already cover a central part of the NIS 2 requirements.