Emergency Communication: With Teamwire You Remain Capable of Acting

Rapid emergency communication ensures your capability to act and collaborate even in exceptional circumstances, such as cyberattacks.

Real-time communication in an emergency – immediate accessibility of your teams and employees. Special emergency functions: alerting, broadcasts, location sharing for optimal crisis coordination Reliable and fail-safe: your communication continues even during IT failures.

The Foundation of Emergency and Crisis Communication

Mit Teamwire den richtigen Reseller finden - Schritt 1
Real-Time Communication

In emergency situations, every second can count. Real-time communication via Teamwire is the be-all and end-all in any crisis communication. Regardless of location and end device, collaboration with every employee is ensured at all times to guarantee the safety of everyone involved and resolve a crisis immediately.

Sicherer Messenger - Sicherheit
Fail-Safety

Teamwire is designed as a fail-safe system and is operated with high availability in ISO-27001 and BSI-C5-certified data centers. The solution offers absolute data sovereignty and meets the highest security requirements. With Teamwire, companies and authorities are fully operational at all times.

Emergency Features

In addition to standard group chats, Teamwire also offers distribution lists and broadcasts to quickly reach teams and regions. With special alerting features, emergencies can be escalated and alarms acknowledged. Location features improve coordination. The ease of use of Teamwire and its features help to effectively manage an emergency.

Benefit from Smooth Emergency Communication and Full Ability to Act at All Times

The speed of communication is the critical factor in how well a crisis or emergency can be managed.

Numerous Emergency and Crisis Scenarios Threaten Companies

 

The ability to prepare for emergencies and crises is essential these days. There are numerous scenarios in which teams need to act quickly, inform the entire organization about an emergency and minimize damage to the company.

 

Typical scenarios:

  • Hacker attacks and cybersecurity incidents
  • Failure of the primary IT infrastructure (e.g. Office365)
  • Accidents and emergencies
  • Threat situations and attacks
  • Environmental disasters and extreme weather conditions
  • Supply bottlenecks and production stoppages
  • Strike by the workforce

Conventional Communication Tools are Unsuitable for Emergency and Crisis Scenarios

Widespread communication solutions such as Microsoft Teams or Slack keep breaking down. Due to geopolitical tensions, you shouldn’t be dependent on US cloud tools, either. Consumer apps such as WhatsApp and Signal only reach part of the workforce, meaning you can’t coordinate well and lose valuable time in a crisis. What all tools have in common is that they lack important functions for emergency and crisis communication (e.g. alerting).

 

It is not for nothing that guidelines such as NIS-2 require companies and authorities to set up secure emergency communication systems. Teamwire is a fast, secure, and intuitive communication app that ensures the ability to act and full collaboration at all times.

Teamwire Gruppen-Chats
Teamwire im Gesundheitswesen

Teamwire Connects Employees in Emergency and Crisis In No Time

Teamwire enables teams, departments, locations, or entire organizations to communicate with each other in real-time and without restrictions during an emergency. As the cell phone and PC are the most commonly used devices in a crisis situation, Teamwire offers the best possible exchange via chat, voice, and video communication with all those affected – before, during, and after an emergency.

 

Teamwire also provides all emergency functions in a simple, intuitive and familiar app. This helps employees to focus on the essentials during an emergency and quickly initiate all the necessary steps.

Typical Use Cases of a Messenger in Emergency Scenarios

  • Generate attention for an emergency with the alert
  • Sharing emergency documents and action guidelines via messenger
  • Direct contact with emergency teams via distribution lists
  • Quick exchange and feedback in group chats
  • (Live) images and videos of locations for the crisis team
  • Coordination of employees with (live) locations
  • Assessment of the situation by the crisis team in video conferences
  • Up-to-date information for the workforce via broadcasts
  • Coordinate and monitor communication and operational actions
Teamwire Business Messaging App

Special Functions for Crisis and Emergency-Oriented Messaging

  • Share Live Locations
    Current locations can be shared live with colleagues and the crisis team. In addition, important points of interest can be marked on maps.
  • Teamwire Federation Industry Police
    One Sender, Multiple Recipients
    Users and IT administrators can create distribution lists for teams, departments, branches or regions. With such distribution lists, “read-only” messages can be sent to a (potentially very large) group of recipients with just a few clicks. Broadcasts are a great way to provide information to a large number of employees.
  • Secure and reliable communication standard with Teamwire
    Alerting incl. Acknowledgment and Report of Receipt
    With Teamwire alerts, you can immediately draw attention to an emergency. Alerts arrive at the recipients with a special alert tone and, if necessary, will go through even through a mute setting. In addition, alerts are visually highlighted in red. Recipients can acknowledge alerts and there are transparent delivery reports to simplify coordination.
  • Teamwire Push-to-Talk Hero
    Direct Voice Exchange without Walkie-Talkie
    With the help of the push-to-talk function, voice messages can be exchanged in crisis situations via the Teamwire Messenger like in a walkie-talkie. This enables individuals and groups, for example, to describe an emergency situation on the ground better and faster.
  • Teamwire Gruppen-Chats
    Crisis Communication via Group Chats
    With Teamwire, you can define specific group chats for teams, departments and organizations to reach all relevant employees at once. Distribution lists make it easy to set up group chats of up to 2,500 members. Read receipts let you know which people have received and read the messages. This simplifies targeted and fast communication.
  • Teamwire Business Messaging App
    Highlighting Important Information
    You can highlight important information, instructions and actions in color to draw attention to them. There are announcements, notes and alarms for this purpose. These special status messages also provide an easy way for recipients to provide feedback.
  • Ensuring Absolute Data Sovereignty and Security
    Teamwire meets the highest security standards. Strong encryption, tap-proof communication and a fail-safe system ensure that all employees can be reached at all times, both in day-to-day communication and in crisis and emergency situations. As a German company, Teamwire stands for strong German and European data protection.
  • Thumbnail Teamwire Case Study Bavarian Police
    Case Study

    Bavarian Police Relies on Teamwire Messenger

    The Bavarian police have been working with Teamwire since 2017. Learn how messaging optimizes emergency communications.

    Reviews from Our Customers

    Individually Configurable. Suitable for Your Industry.

    Richard Lippmann
    City Zirndorf
    The business communication via WhatsApp did not meet the legal requirements. A GDPR-compliant, secure and attractive solution for users was needed. In addition, alarm messages from the IT system needed to be sent automatically.
    Daniel Mirke
    adviCura
    Teamwire fulfills all the wishes and needs of our care workers for modern team communication. We can really recommend the messenger for healthcare services.
    Alexander Stöbrich
    Bavarian Police
    A complementary communication solution was needed for optimized mission critical communication. The solution had to be GDPR-compliant, meet our high police security standards and compliance regulations, and be easy to use.
    Florian Saade
    Dataport
    Teamwire is ideal for communication and cooperation between public authorities and organizations with security tasks. Mobile task forces in particular appreciate the intuitive use and ongoing further development of the app.
    Oliver Schiemann
    Head of Global Services Delivery, ISEC7 Group
    We appreciate the personal and fast customer support. We get competent support from German-speaking specialists - not only for all questions about the software, but also for its integration in complex infrastructures.
    Sabine Moeller
    Director Business Sales Public & Health, Vodafone GmbH
    Teamwire has been successfully used as a secure messenger for our customers in the public sector since 2016. The product is now suitable for a very wide range of mobile collaboration use cases and very high security requirements.