100% on the safe side
The most necessary security settings for a messenger for organisations
With the API15 release, Teamwire celebrates a new feature: Attention Messages. They allow users to create three different message types – alerts (red), announcements (green) and notes (yellow). Thanks to the color coding, users can better prioritize chat messages and collaborate in a more targeted way.
“Attention messages are a natural evolution of the alert messages we originally developed for regulated industries,” explains Javier Rayón Encinas, Head of Product Management at Teamwire. “The positive feedback we have received from users has encouraged us to continue expanding this feature. We are convinced that users will be able to make their team communications even clearer and more efficient.” Attention messages can be easily created in the chat via the attachments menu and open up different response options for chat members. While alerts (red) can either be acknowledged with OK or answered with SOS for help, announcements (green) and notes (yellow) offer a selection of emoticons, including a thumbs-up. Using a report, senders of a message can directly view the collected reactions and guide further communication accordingly. “In the case of an alert, for example, it may make sense to open an additional chat with those members who need help,” explains Javier Rayón Encinas. “In the case of a note, on the other hand, it can be a good idea to create a separate chat with the participants who have a great interest, for example, to brainstorm on the topic. This takes team collaboration to a new level.”
In addition, the API 15 release includes new password policies that allow IT administrators to optimize password rules for users to close any security gaps. For example, they can specify a minimum length and certain criteria, such as the number of symbols, numbers or letters. IT administrators can also set a time limit on the validity of a password and define the maximum number of failed login attempts. Once this is reached, both the administrator and the user automatically receive an e-mail. Only after approval by the administrator can the user log in again. “All these settings can be made with just a few clicks in the dashboard,” explains Javier Rayón Encinas. “For us, maximum security and ease of use go hand in hand.”
The API 15 release also increases the maximum chat size to 2,500 participants. “With this, we are implementing a requirement that is mainly requested by security agencies, but is also interesting for companies that want to quickly inform a large number of employees,” says Javier Rayón Encinas. In addition, Teamwire has optimized some existing functionalities in the new version, including resolution imagery and video compression. Last but not least, the API 15 release includes a Teamwire onboarding bot. This serves as an aid to help users find their way around the Teamwire interface more quickly and to familiarize themselves with it.
The backend release has already been implemented. API 15 will be available for download from calendar week 11 for use via MDM (Mobile Device Management) as well as publicly in the App Stores (Android and Apple).
Want to learn more about Teamwire’s new API 15 release? Then contact us today and book a demo!
If you have any questions about the technical implementation or need more information, please contact our support team.
With its company-branded business messaging app, Teamwire GmbH (teamwire.eu) specializes in secure, fast and confident instant messaging for businesses, government agencies, blue-light organizations and the healthcare sector. Founded in 2015 and headquartered in Munich with additional locations in Düsseldorf and Madrid, the company’s holistic communication hub enables productive, intuitive and innovative information exchange by connecting mobile and desktop employees with each other along with external contacts (partners, customers, etc.). The business messaging app offers functions that are specifically aligned with the needs of companies, allows professional administration by IT administrators and ensures the highest security standards. The company complies with all European data protection requirements and the GDPR. A large number of customers rely on Teamwire, including the German Federal Ministry of Labor and Social Affairs, Chemnitz Hospital, the police, TÜV Rheinland, Dataport, and Vodafone.